Front Reviews in June 2026: User Ratings, Pros & Cons

"Streamlined my comms!"

What do you like best about Front? The snooze feature allows me to keep a close eye on customers and I love that I can share and chat about comms with my colleagues seamlessly. Having private tags - absolute game changer! What do you dislike about Front? It would be amazing if comms with private tags sorted out of my inbox too - making it a whole lot simpler to keep on top of different things. I also view my comms from oldest to newest, but don't like seeing my archived quite like this, ...

"Great for working as a team and for customer-facing roles"

What do you like best about Front? The ability to collaborate as a team on Front. Tag other people on emails, share drafts with eachother, cover during vacation times, and see analytics on teams' performance. It's very intuitive and easy to use! I like that I can code in my own signature too using html coding. I also like that I can see who has seen my email and when, it's very useful for customer-facing roles. What do you dislike about Front? The calendar aspect could be slightly improved. ...

"I love Front!! It makes emails feel less overwhelming."

What do you like best about Front? I am not even exaggerating when I say that. Weirdly this makes me kind of excited to get through my emails??? I love trying to get to 0 emails in my inbox at the end of the day so that I can see that Hi-Five picture. I also love not being overwhelmed by just seeing an inbox of emails all over the place. Front makes it easy to sort, archive, and later find emails when needed. I love this app and have shared a few of my friends who are business owners. I ...

"Amazing user-friendly"

What do you like best about Front? I like how user-friendly and mobile-friendly it is. I love how you can tag coworkers on the emails and have better assistance privately instead of having to forward them every email. I love how you can tag things and have them in a specific folder for them. What do you dislike about Front? I dislike that you cannot put the do not disturb on the weekends as an automatic thing. One thing I noticed is that you cannot copy items from the mobile app to copy for ...

"The best email app I have ever used, unequivocally"

What do you like best about Front? The most helpful feature in front are the Snooze function, the internal team chat, and the snooze/reopen feature. I can't even say that three features have made a significant difference to our workflow; it would be more accurate to say that I would not be able to effectively do my job without Front. What do you dislike about Front? Duplicate copies of the same conversation (prior to merging) sometimes shows different information or is missing internal team ...

"Great tool for smarter collaboration."

What do you like best about Front? Really like the possibility to assign conversations to collegues without the need for forwarding. What do you dislike about Front? Actually - nothing so far. Everything works great and support is helpful :) Recommendations to others considering Front: Get it - great for working together and communicating with customers What problems is Front solving and how is that benefiting you? We got the needed flexibility with shared inbox and shared chat, and the ...

"Easy Platform"

What do you like best about Front? It's great that you can comment and tag someone from your team to look at something when you need an opinion or help. What do you dislike about Front? The search feature is sometimes slow other than that nothing What problems is Front solving and how is that benefiting you? Teamwork becomes much easier when working from home with this platform

"Front helps me be more productive."

What do you like best about Front? For me the best feature in Front is to be able to start a chat about emails with my colleagues, without having to create useless forwards, nor copy-pasting emails to other chat apps. What do you dislike about Front? I dislike the fact that Front "dark mode" is not really dark, as the main sections remain in a very light mode. In days where I spend a lot of time working directly in Front, this absence of "real" dark mode makes me tired more quickly. What ...

"Powerful tool for businesses"

What do you like best about Front? Ease of seeing and using multiple inboxes. Ability to comment on messages and collaborate with colleagues. Very powerful and full of potential with setting up rules and accounts. What do you dislike about Front? Can't change the default font to Open Dyslexic on the desktop app but can change it from web browser using chrome extension. Recommendations to others considering Front: Use Front if you have multiple business inboxes that are used by the same ...

"We LOVE Front!!!!"

What do you like best about Front? The team collaboration is fantastic! Our team saves so much time chatting within an email chain rather than emailing back and forth. What do you dislike about Front? I do not have any dislikes. We had some user error when we first went live, but everyone has figured it out. Recommendations to others considering Front: Front has been great for our team. What problems is Front solving and how is that benefiting you? Time-saving has been the most valued ...