Front Reviews in June 2026: User Ratings, Pros & Cons

"Since I started using Front it has been a good user experience."

What do you like best about Front? I feel the message template feature is the best. What do you dislike about Front? I can't think of any dislikes at this time. Recommendations to others considering Front: I would recommend giving it a try to see if you can increase your productivity. What problems is Front solving and how is that benefiting you? I don't have to keep frequently used emails on a word document.

"Awesome!"

What do you like best about Front? How easy it is to see the different requests from customers, from different channels. How easy it is to dispatch tickets within teams. What do you dislike about Front? Nothing really. Everything works seamlessly. What problems is Front solving and how is that benefiting you? Managing customer service requests coming from different channels

"Amazing Front"

What do you like best about Front? The structure of front, the ease to share emails. What do you dislike about Front? Not that much things, everything is pretty ok. What problems is Front solving and how is that benefiting you? The lack of communication between teams, the centralized informations

"Great platform and customer service"

What do you like best about Front? My favorite features are the templates, shared inboxes, and ability to tag team mates in email threads so we can collaborate. Front works easier/better than the platforms we previously tested. What do you dislike about Front? Honestly, I have no dislikes as of yet! The few times we have had system glitches, customer service has been very quick to help remedy the situation. The app previously seemed to have some issues (like only being able to send & ...

"Amazing customer service application!"

What do you like best about Front? Front allows you to quickly communicate with customers via text and email with so much ease. You can also snooze conversations so you don't forget to follow up! What do you dislike about Front? Honestly nothing, this tool is just so helpful all around. It is very powerful and customizable. The ability to go into other worker's inboxes to help them with their work is amazing. Recommendations to others considering Front: You will not be disappointed at all! ...

"Front is the best!"

What do you like best about Front? The organization, ease of use, and features that I wouldn't think to ask for that have become part of my everyday life. The aesthetic is very nice as well. I don't want to badmouth any competitors, but Front is my favorite. What do you dislike about Front? The only thing I wish is that when I look at my Gmail inbox, the emails that I've archived are still there. The deleted emails are deleted in both places, but I would like the archived to match as ...

"Collaboration magic"

What do you like best about Front? The team inboxes and the ability to mention colleagues, which effectively marries an email and messaging service, are the highlights of Front for me. What do you dislike about Front? The inability to search comments (mentions). Also, I would like the ability for the desktop icon to tell me how many unread emails I have since I viewed my email last, not just the total number which has just been sitting at 99 for a long time. Recommendations to others ...

"I love Front!"

What do you like best about Front? Being able to share emails with colleagues, comment on threads and solve issues with the team, add tags to emails and create special folders, SNOOZE!! being able to send sequences from the app, having my calendar integrated What do you dislike about Front? The connection with Salesforce is not optimized for us at the moment , sometimes when emails are unassigned or a colleague is on holiday they could get lost so clients don't receive answers from us What ...

"Team based email solution"

What do you like best about Front? I like being able to great rules that can auto sort our sales leads that come in from multiple sources to assigned groups of staff members in a round-robin style. What do you dislike about Front? I'm not too fond of the search function on Front; sometimes, it doesn't work well. Most of the time, the search works well, but sometimes it is glitchy. Search tends to default to the current inbox instead of all inboxes. Recommendations to others considering ...

"The best email app I've ever used."

What do you like best about Front? Front allows me to effectively manage my workload and my teams work load, I can clearly see who is managing there work and who isnt. It also allows me to speak to other departments with ease and without the need for formal emails. The ability to have discussions with other departments really helps communication within the company. The ability to add tags to emails so that you can quickly differentiate between the content of emails is really beneficial and ...