Front Reviews in June 2026: User Ratings, Pros & Cons

"Game changer email client"

What do you like best about Front? Front makes working with my team easy! Using channels, rules, and canned responses makes working with customers a great experience What do you dislike about Front? Honestly, not much. I feel I have to login to hubspot too frequently, but that's about my only gripe. What problems is Front solving and how is that benefiting you? The canned responses were a huge win for our team, as well as the rules to automate actions based on certain message criteria.

"Organized"

What do you like best about Front? Tags, different inboxes and mentions to other teammates What do you dislike about Front? I think different type of notifications to know which it is, different email, mention What problems is Front solving and how is that benefiting you? Better communication between teams

"Best Email App For Productivity"

What do you like best about Front? Tagging/Assigning emails Ability to see other teammates inboxes What do you dislike about Front? Front is an awesome email software and honestly don't think I would change anything. What problems is Front solving and how is that benefiting you? Assigning emails to teammates is a breeze, makes life so much easier. Extreme productivity benefits.

"Front - A Game Changer"

What do you like best about Front? What I like the most is that I can assign email to my colleagues. As a Supervisor, this is a very helpful tool for me. Also I like that we can use tags for emails, easily mentions a colleague whenever we need them right away and merge emails. What do you dislike about Front? Sometimes we experience delays and server errors. Recommendations to others considering Front: Very easy to use. What problems is Front solving and how is that benefiting you? We can ...

"Very easy to navigate and set up templates when OOO"

What do you like best about Front? The ease to find everything. this is a very good way to communicate and i am very pleased with usig the product on a daily basis. Thank you! What do you dislike about Front? It is difficult to filter certain emails Recommendations to others considering Front: Great product What problems is Front solving and how is that benefiting you? not solving any problems at the moment. The benefit is that we use it for client facing communication and their privacy is ...

"Making collaborative work easy!"

What do you like best about Front? Being able to tag colleagues on email chains What do you dislike about Front? Archiving emails is a bit too easy and I tend to archive them by accident. Recommendations to others considering Front: At first it can be intimidating, but after only about a week of practice I got used to the interface. Now my regular email feels so clunky and hard to manage. Front is the real deal! What problems is Front solving and how is that benefiting you? Being able to ...

"Collaboration at its finest!"

What do you like best about Front? I like how you can comment on conversations. It allows us to work together before we send the final email to the client. What do you dislike about Front? I want the ability to merge lots of emails together. Currently, there is a limit. What problems is Front solving and how is that benefiting you? Some days it is a little bit delayed/laggy but it is usually fixed quickly. The ability to comment on threads allows us to procure the perfect email.

"Best Way to Organize Emails!!"

What do you like best about Front? I love the archive/snooze method of organizing emails. I feel like there are so many built-in safe guards that I'm far less likely to miss important emails and tasks. I love the ability to collaborate with my team and leave important comments and notes for each other on email chains. It's great! What do you dislike about Front? I'm not sure I can think of anything that I dislike about the system. It works perfectly for the way my mind ...

"Great software for collaborative teams"

What do you like best about Front? The commenting and assigning features are used daily by our team. What do you dislike about Front? The software can be a bit buggy sometimes, especially the android app. Recommendations to others considering Front: Go for it if your team needs to be able to assign and discuss incoming emails. What problems is Front solving and how is that benefiting you? I work for an account management team, so the ability to share my inbox with the team and discuss ...

"Front made email so much easier!"

What do you like best about Front? Front has been an amazing tool from the very first day our team started using it a few years ago, and it just keeps improving. Here are just a few of the features I love and use every day: sharing messages with team members, sharing a Support inbox with the team, internal chatting about messages right there where everyone can see the message itself, moving messages to a different inbox, assigning messages to other team members, tagging messages, merging ...