Front Reviews in June 2026: User Ratings, Pros & Cons

"its a easy to use software and i am delighted to use front for my official needs"

What do you like best about Front? all the emails in one place is a big plus for the front What do you dislike about Front? i use front on regular basis and as of now no dislikes Recommendations to others considering Front: it is a software where you can find all emails in one place and makes it easy to access and makes the chat reply much simpler What problems is Front solving and how is that benefiting you? mails of refunds and customer requirements

"Good could be Better!"

What do you like best about Front? Smooth interface linking all the important platforms together like the better Gmail inbox, SMS out reach tool, Post-app live chat tool. Having everything at one place saves a lot of time, specially to be able to open or even partial information about the borrower file while on a live chat helps a lot What do you dislike about Front? There are few kinks - its not intergrated well with other apps like gmail or slack when opening from the app itself, even the ...

"Mitchell C."

What do you like best about Front? Front is super easy to use and the features are perfect for my team. Collaborating with colleagues and new employees made easy. Couldn't go back to Outlook or Gmail for day-to-day business activities. What do you dislike about Front? My team loves Front, nothing bad to say. What problems is Front solving and how is that benefiting you? Time-saving! Easy collaboration. SLA tracking. Haven't forwarded an email internally since using Front.

"Very easy and efficient to use"

What do you like best about Front? The overall view and easy navigation between the tabs. What do you dislike about Front? I don't feel front has any major disadvantages. It has the best user friendly navigation system. Recommendations to others considering Front: Yes,it is the best What problems is Front solving and how is that benefiting you? I use front a lot for my day to day work. We manage mails, assign to our colleagues, share tasks between teams, manage team inboxes. It is very easy ...

"Important tool to manage all you emails."

What do you like best about Front? I can keep a track of all my emails to my clients and in house emails as well What do you dislike about Front? Nothing specific, but they can work on the design part. Make it more user friendly in general. Recommendations to others considering Front: It is very useful, integrates with most of the other softwares. What problems is Front solving and how is that benefiting you? I can keep a check on how many times a person has viewed my emails.

"Front Helped Level Up Our Support Department"

What do you like best about Front? We have a small team that works out of the same inbox, so we've really grown to love the shared inbox features such as assigning emails to teammates, posting comments to teammates, and creating custom rules that help us identify important emails. What do you dislike about Front? There are a couple of things we dislike about Front. One of which is their pricing model. To get on the Prime tier, you have to pay the yearly subscription and have a minimum of 5 ...

"Game Changer for our Sales Team"

What do you like best about Front? We're continually delighted by our experience with Front. After 6 months of researching possible solutions for a number of pain points that our sales team were experiencing, we chose Front and have no regrets. Some of the things that bring us a lot of value include: - Being able to assign emails to various team members, but share conversations with each other internally for feedback and coaching - The internal commenting/notes features - The ability to tag ...

"Sharing important emails to the whole team has never been so easy"

What do you like best about Front? Front makes it easy for our team to receive emails into our main inbox and assign them to specific team members easily. Having the option to set up rules to auto "tag" emails so the team members they are relevant to can easily see them is a life saver. What do you dislike about Front? The only thing I don't like so far is the constant notification badge when I have to leave an email in my inbox that I am currently working on. This is a very minor thing ...

"I will recommend Front to a colleagues for sure"

What do you like best about Front? All is working good. The best option for me is the possibility to add a comment or add others to a conversation. I have connected Salesforce to the Front app. In my opinion, it is one of the best applications of this type. What do you dislike about Front? Everything is working properly for me. I have no objections to the functioning of the application. I dont have new ideas how we can improve this application. For me this application how it looks and works ...

"Front App is AWESOME!"

What do you like best about Front? - email responses go direct to your Assigned to me folder rather than back to a group box - send later - Snooze What do you dislike about Front? Nothing I dislike, just a comment: I wish the send later emails would tell you the time it's set to send rather than 15 hours or 1 day from now Recommendations to others considering Front: Utilize the send later function, snooze function and email templates to make yourself more productive and organized What ...