
Front Reviews in June 2026: User Ratings, Pros & Cons
Empowering support teams with AI and seamless integration.
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Starts from $19 / User / Month
Front Reviews & Ratings
Spotsaas Editor’s POV
Front is an innovative help desk software that leverages AI to enhance customer interactions and team efficiency. Its ability to integrate with various applications provides a comprehensive view of customer interactions, making it a strong choice for support teams.Read more
Front pros and cons
AI-powered chat interface
Seamless application integration
Enhances team efficiency
Single customer view
May require training for AI features
Integration complexity
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Showing 441-450 out of 1199
AU
Anonymous User
05/02/22
"Front is quick, efficient and user friendly."
What do you like best about Front? I like that i am able to create "Rules". These rules help cut back on any "clutter" in my inboxes and streamline my emails. What do you dislike about Front? I haven't found anything thing I dislike about front so far. What problems is Front solving and how is that benefiting you? I enjoy the templates feature, when im sending very similar emails all day it is nice to be able to utilize the templates.
AU
Anonymous User
05/02/22
"Makes me a better rep"
What do you like best about Front? Front reminders and the Tagging System are the best. What do you dislike about Front? Not being able click a button to be able to create and enter tables. Recommendations to others considering Front: Front helps me collaborate at lightning speed, relay info transparently & serve customers faster What problems is Front solving and how is that benefiting you? Front helps free up my brain's workload every day. I no longer have to create sticky notes in order ...
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AU
Anonymous User
05/02/22
"Great Shared Inbox"
What do you like best about Front? I really like how Front makes it easy to jump in and assist other teammates. I rarely miss a notification, and it's really easy to stay organized and on top of my pending tasks. What do you dislike about Front? Occasionally there are delays with sending. I will hit send on a message and it won't send until 15 minutes later. Sometimes our customers complain that they do not receive our emails either. Not even to their spam box, so this should be looked in ...
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SK
Shivali K
04/30/22
"Tool to track my email conversations with clients"
What do you like best about Front? I can keep a check on how many times a client has opened my email. What do you dislike about Front? Nothing in particular, UI/UX can be worked upon. Recommendations to others considering Front: Must use tool for outbound sales What problems is Front solving and how is that benefiting you? Outbound and cold emails are sorted.
CA
Chandini A
04/30/22
"E-mail tool for outbound and cold emails."
What do you like best about Front? It handles all my cold / outbound emails in one place. What do you dislike about Front? User flow is a little complicated, it confuses sometimes. Recommendations to others considering Front: This tool helps you manage your outbound sales process with regards to emails. What problems is Front solving and how is that benefiting you? Oubound sales - It manages it effectively
HP
Hasith P
04/29/22
"Changed the whole communication game!"
What do you like best about Front? I started using Front in my current job, and hands down, has changed my life. Not to mention, crazy convenient! I haven't touched my gmail in a while as my entire communications system is seamlessly in one point. There's so much to say, but key highlights I'd like to share: - Shared team inboxes - Tagging colleagues for internal discussions rather than forwarding every email - Chat internally regarding email, even able to include attachments if necessary - ...
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MA
Mathew A
04/29/22
"Best Email Management Tool"
What do you like best about Front? Efficient, Clean, Bundled with useful features that make work efficient,Makes it super easy to collaborate with team members helps to tag and prioritise emails as well What do you dislike about Front? UI can be made more user friendly, , misses lots of features in comparison to Outlook, Need to add more integrations for eg with CRM and other sales tools to make it more helpful What problems is Front solving and how is that benefiting you? Email, Customer ...
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AU
Anonymous User
04/29/22
"FRONT REVIEW"
What do you like best about Front? I love Front and the way that Front allows you to collaborate with colleagues in an email. I enjoy that you are tagged in any correspondence that you interact with in order to ensure that you always have eyes on responses. What do you dislike about Front? I don't think that the search capability is as strong as it could be. For instance, when looking for a file # 114360084123. If I search only " 84123" it will not pull up the file I am looking for if it is ...
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RI
Rana I
04/28/22
"Very Efficient and User Friendly"
What do you like best about Front? I enjoy having the snooze options as it helps manage my tasks very well. My second favorite feature would be the template shortcuts and general use of templates. What do you dislike about Front? I wish I could sort my inbox from "oldest unreplied" and have my archived be sorted from "newest". Right now, I have to choose one or the other. Recommendations to others considering Front: Go for it! Great software. I have grown very fond of it. What problems is ...
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AU
Anonymous User
04/27/22
"Front - making email and team communication easier every day!"
What do you like best about Front? I can collaborate with team members through sharing a draft or using the chat, which makes things WAY faster and results in fewer emails in my inbox. The days of forwarding are gone! I love also being able to snooze emails so they pop back to the top of my inbox when needed. It helps me organize conversations with clients and keep them top of mind. What do you dislike about Front? On the very rare occasion, I will have a snafu with Gmail, and an email ...
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