Front Reviews in June 2026: User Ratings, Pros & Cons

"Excellent APP"

What do you like best about Front? The easiest way to be in communication with coworkers What do you dislike about Front? Its a little bit difficult to use but once you have time with front you learn all What problems is Front solving and how is that benefiting you? The communication between my coworkers

"Front is the best email service ever!"

What do you like best about Front? Snooze, noting the email that might have issues What do you dislike about Front? Replies go into the assigned folder and Im working the unassigned folder not seeing the reply come in What problems is Front solving and how is that benefiting you? We have no problems! Its working great!

"The one stop shop for everything email & client based"

What do you like best about Front? Its an organized, easy-to-navigate platform that allows me to quickly communicate with over 25 of our company's clients - ALL IN ONE PLACE! Compared to competitors, its much more reliable as it does not freeze and allows us to have quick glances at what an email entails with its "tags" What do you dislike about Front? This could be user error, but after I have tagged an email and want to archive it, the "tag" box still pops up before I can archive. It is ...

"The best collaborative email platform I have ever used!"

What do you like best about Front? I love the ability to organize emails by clean design tags and have conversations within an email thread without a client seeing them. What do you dislike about Front? Search is not a helpful tool. It tends to bring up EVERYTHING and cuts off the title/content of the email. This is why I rely on tags. What problems is Front solving and how is that benefiting you? Front helps me to prioritize my work in several ways: the archive concept, tagging, and ...

"Easy to use"

What do you like best about Front? I like how everything is easy to find!!! What do you dislike about Front? I dont like how you can't hide the notifications What problems is Front solving and how is that benefiting you? I can easily communicate with my peers and share information

"3 months user of Front"

What do you like best about Front? I like that Front combined features available in Intercom and Gmail, which is suitable for our business processes. Zero inbox is super! Assigning conversations! Commenting and tagging colleagues! Statistics report based on conversation tags is very helpful in identifying the major type of enquiries. Connection to Jira Software helps involve colleagues who are not in Front. Required tagging rule. SLA rules. Snoozing conversations. Archiving conversations if ...

"Easiest Email Interface I've Ever Used"

What do you like best about Front? I love the chat features to communicate with colleagues without writing a new email. And the conversation list is so easy to navigate! Delegating inboxes has been huge for our processes. What do you dislike about Front? I miss the "star" feature that was removed a few updates ago. You can still use it, but it's harder to get to now. It would also be really cool to be able to separate inbox messages into actionable items and items on hold -- without having ...

"Amazing app for managing & viewing emails!"

What do you like best about Front? I like being able to add comments for my team, mention each other in the email & solve the case before sending an email. I also like how front connects to my Gmail and show everything in one place. The app is super great, gives notifications for every email or mention. I like how I can snooze the emails for later or just get notified when I get mentioned. What do you dislike about Front? I wish there was a dark mode for the app and also I would like to be ...

"Better way to organice emails and internal communication"

What do you like best about Front? Delegate the inbox is the best, I can delegate email to a teammate What do you dislike about Front? Sometimes emails get mix in the same conversation even the subject is different What problems is Front solving and how is that benefiting you? Reduce the quanitity of trash email and usless internal emails.

"Easy to use and useful to organize your emails"

What do you like best about Front? Able to chat with your coworkers within a hidden chat feature without spamming other chatting platforms and the easy use of tags to keep your emails organized. Also, canned responses are easy to edit and share with other members of my team. What do you dislike about Front? The only downside is that the more emails you are trying to organize or when checking the spam folders, you can get lost. A Keyword function tag would be good to have. What problems is ...