Front Reviews in July 2025: User Ratings, Pros & Cons

"Collaborative and Time-Saving"

What do you like best about Front? The ability to tag teammates in comments within an email thread helps us get things done so much faster. It's easy to get on the same page and move things forward. The "Assigned to me", "Shared with me", and personal inboxes are also helpful for staying organized and prioritizing. Bottom line: Font helps our team to be more collaborative, efficient, and organized. What do you dislike about Front? I haven't done a deep dive into all of the tools, so I'm ...

"Front! Excellent service:)"

What do you like best about Front? Easy to communicate with the team, and customers! What do you dislike about Front? I find no faults in Front, extremely easy to work with! What problems is Front solving and how is that benefiting you? communicating timely with customers

"Perfect tool for organized work"

What do you like best about Front? Perfect tool for organized work in-between different departments. What do you dislike about Front? Did not see any dislikeable things about Front APP What problems is Front solving and how is that benefiting you? Teamwork and easier resolutions on complex issues.

"Front Usage in my Workplace"

What do you like best about Front? The collaboration aspect - this is especially helpful when training new hires. Client communication is such a huge part of our day-to-day, it is so so helpful to be able to have new hires share email drafts with me/other leaders on our team and giving them a seal of approval before sending. What do you dislike about Front? Sometimes the team inboxes and assigning / moving them between them can get a little funky & confusing. But nothing too crazy! What ...

"Always being in front"

What do you like best about Front? Easy to use app with lot of great festures. What do you dislike about Front? I dislike the avarage response time calculator. Recommendations to others considering Front: Use Front if you want to always be on top with your services. What problems is Front solving and how is that benefiting you? Solving all our customer's inqueries. It is our main point of contact with clients.

"The new way to use your mail."

What do you like best about Front? It is easier and more intuitive to use, it allows you not to get overwhelmed with so many emails with its option to file to free up the work space. In addition, its option to assign tasks and have conversations with colleagues between emails is perfect. What do you dislike about Front? In the mobile application, it is not possible, or at least it is not so easy to see the calendar, it would be perfect if they could improve that What problems is Front ...

"Front has been a game changer"

What do you like best about Front? I like the detailed features and organization abilities What do you dislike about Front? It took some adjusting to remember to check the different Inboxes such as Assigned to me, Shared with me, and the main inbox. What problems is Front solving and how is that benefiting you? It is helping to be more organized and is a huge time saver when it comes to replying, following up and eliminating outside chats. I love that everything is in one place.

"A solution that helps with sorting and diverting"

What do you like best about Front? I love how it sorts and diverts emails to the proper person and how easy the rules are to set up. I am looking forward to using the analytics as well because I hear it's very good. What do you dislike about Front? When I try to include people on emails from the body of the message, it doesn't work and that's annoying. For example, writing a message by saying "@smith, jane" What problems is Front solving and how is that benefiting you? It is increasing ...

"Very organized and easy working experience!"

What do you like best about Front? The organization and ease in use. The inboxes help you know where you are at and it helps keep you organized to perform at your best. It is always fun to go to work knowing you know what you are doing! What do you dislike about Front? Better notifications. Sometimes some notifications are missed and pop up notifications on top and sound options would be nice! Maybe better and easier way to track your progress. I find it a little difficult to filter. What ...

"I love it! Everything is in one place and it's great for a transparent team."

What do you like best about Front? I like the tag feature and the ability to share drafts between team members. What do you dislike about Front? We had an issue in the beginning with the wrong name being displayed to recipients but received help from Front's customer service. What problems is Front solving and how is that benefiting you? Front helps optimize our time as team members because we no longer need to forward/screenshot emails to share teamwide.