Front Reviews in July 2025: User Ratings, Pros & Cons

"Revolutionised our inbox."

What do you like best about Front? Being able to assign emails amongst the team without marking the email as having been read is wicked. I enjoy the chat section at the bottom, and GIFs are on fire. What do you dislike about Front? Can be quite frustrating having a maximum image attachment size without an option to scale all images to Small or Medium (as outlook), reducing size so they can be sent together (we genearlly have to save for web in photoshop first and then reattach) What ...

"Front gives you the opportunity to snooze items that will require further review"

What do you like best about Front? I really like the snooze function in Front. I also enjoy being able to tag coworkers, and well as the comment function What do you dislike about Front? There is not I do not like about Front I do not use a lot of the functions that are available What problems is Front solving and how is that benefiting you? I would really enjoy to have Dark mode we sit in front of our computer all day long and difficult tired eyes by the end of the day

"I am a dispatcher and we get lots of emails and front makes it easy to get through them"

What do you like best about Front? That it is easy to access and work through What do you dislike about Front? there is nothing about front that i do not like everything is good What problems is Front solving and how is that benefiting you? It is getting my emails to me not spam and it makes my job faster and easier

"Front Review"

What do you like best about Front? Everything, seen emails, calendars, and reminders. Helps me keep on track with my daily assignments. What do you dislike about Front? I do not dislike anything about Front. thank you What problems is Front solving and how is that benefiting you? Front makes things less complicated.

"Lifechanging for our agency"

What do you like best about Front? As a marketing agency that monitors the inboxes of our clients, Front's value truly can't be calculated. Being able to seamlessly switch from one account to another saves 2-3 hours EVERY single day. Between that and the Discussion feature, Front is where we do the bulk of our work. What do you dislike about Front? Filters don't always work. I do wish that Front would follow rules set up in O365 as well. I do also wish that the Trello integration allowed to ...

"Front changed the way our team works!"

What do you like best about Front? Front has been integral in allowing our team to collaborate efficiently to support the folks that reach out to us. What do you dislike about Front? There are a couple of features I'm hoping for Front to roll out, but the tool as is works exactly as it's supposed to. What problems is Front solving and how is that benefiting you? Front allows our global team to collaborate on inquiries. Without the collaborative functionality of Front, we would be relying on ...

"Growth Account Executive"

What do you like best about Front? I love the ability to collaborate with other depts. For example, I tag my manager to review messaging, I tag in legal, solutions engineers, support and more. You cannot do anything similar on gmail or outlook or anything else that I have used. You can chat internally on top of emails! amazing. What do you dislike about Front? I am not trying to be dramatic when I say nothing, but I guess if i had to choose something it would be that there were more ...

"amazing"

What do you like best about Front? easy layout, team tool, visibility of the teams email. What do you dislike about Front? tags should be easier, better intergration wigh salesforce What problems is Front solving and how is that benefiting you? It is a very good tool in terms of crm, since you could see the history of the clients from other sales representatives

"I wish I had moved to Front sooner ! It's been revolutionary for our team."

What do you like best about Front? Front does exactly what it sets out to help you with, it allows my team to retain a personable approach with our clients, avoiding a faceless ticketing platform experience for them which would've been the case if we opted for a platform like Zendesk for example. Front is easy and intuitive to use, it makes assigning emails within the team incredibly efficient and creates a good sense of visibility for us all. The analytics feature within Front is also a ...

"Amazing and Efficient"

What do you like best about Front? Tags and comments snooze option The option to unsubscribe to email trails and conversations What do you dislike about Front? We cant recall an email searching for an email in your archives What problems is Front solving and how is that benefiting you? Easier to manage emails and prioritize tasks