Front Reviews in May 2025: User Ratings, Pros & Cons

"Ultimate Inbox Power-Up"

What do you like best about Front? There's so much to love. In brief: 👉 no internal forwarding needed 👉 can collaborate internally about a customer inquiry right from the original message 👉 it looks good for the customer - no bulky email formats, no splitting of email chains, no ticket numbers needed (at least not in our case) What do you dislike about Front? Downsides..... there are NO dealbreaking downsides for our team. At first, the Hubspot integration was shaky, but they resolved ...

"Absolutely AMAZING, Specially for Neurodivergent Individuals"

What do you like best about Front? Helps soooo much with my organization. You are not buried in emails all the time. Having the "inbox zero" mentality helps a lot. Snoozing and archiving without the fear that they are going to be lost forever is a relieve! Also, it's absolutely revolutionary the way that you can collaborate with your and accross teams! I can say that being able to tag my coworkers to review an email without having to forward and being able to do all the changes in real time ...

"Front is an easy way to manage work emails"

What do you like best about Front? Archiving messages when finished actioning, ability to have shared mailboxes and tag colleagues, setting up templates and automated filters for moving things around. What do you dislike about Front? Some of the rules for assigning emails to specific individuals based on who the contact belongs to can be confusing. My contacts can be viewed in the shared inbox but not in my individual one. Would like to see across both and archived accordingly when ...

"Many options!"

What do you like best about Front? Organizing a boatload of emails and setting important and timely reminders is easy and quick! There is a variety of options/colors/tags to get creative about getting organized! What do you dislike about Front? So far, I like everything about Front! ... the customer service is efficient and helpful when I need them! What problems is Front solving and how is that benefiting you? The search features to find needed emails are effective. Organizing options are ...

"Front Provides Exceptional Communication Opportunities"

What do you like best about Front? I like the ease of use. Front is easy to learn, easy to teach, reliable. Front provides a platform where we can communicate with a multitude of people and departments simultaneously - has become a integral part of performing my job efficiently . What do you dislike about Front? When Front experiences issues, text messages can become delayed or Fail to send entirely. This requires resending and can delay important communication at times. What problems is ...

"Easy, user friendly, nice layout - overall amazing!"

What do you like best about Front? I like the fact that it is so easy to keep track on your emails with the snooze button and it is an amazing tool for sellers like me beacuse of the sequnce function. I also love the fact that you can tag your collouges in email conversations to get input and that you can assign emails - overall Front is an aamzing tool when it comes to shceduleing and administarting your work - i love it! What do you dislike about Front? The only thing that is not working ...

"A very good way to manage your Email"

What do you like best about Front? The huge customization features that you can change any time to improve your experience using the platform What do you dislike about Front? When I´m using on phone, the sidebar cannot be hide and this blocks me when I am trying to read every Email What problems is Front solving and how is that benefiting you? It helps me improving the comunication with my colleagues and clients, making them easier writing comments about some Emails internally with colleagues

"Confidence when using secure email"

What do you like best about Front? I like that I am able to use app as opposed to using it a browser window. This allows me to keep it up and open on its own. We have to stay online whle working, so we are able to get assigned emails. What do you dislike about Front? As we have to be online, it can be a pain to remember to change from out of office to online, when our schedule fluctuates and we cannot have a set schedule put in my our admin. What problems is Front solving and how is that ...

"Fantastic, streamlined product"

What do you like best about Front? Ability to tag other coworkers and assign emails to individuals in shared inboxes What do you dislike about Front? No complaints, everything works and no errors. What problems is Front solving and how is that benefiting you? The ability to manage a shared inbox that recieves dozens of emails and quickly assign them to the correct user.

"Great app for internal messaging"

What do you like best about Front? Adding chatter to email messages is what I like best What do you dislike about Front? It's hard to search emails and chatter bc of lag What problems is Front solving and how is that benefiting you? Keeping business instant messaging connected to emails and sharing emails