Front Reviews in June 2026: User Ratings, Pros & Cons

Great for startups!

What do you like best? The comment/chat feature is awesome. You can discuss an email, make decisions, and share ideas before replying to an email that may otherwise take a meeting or multiple forwarding threads to discuss. It's super convenient for quick, snappy decisions. The tagging is also great as it acts like a folder but also allows multiple people to contribute to the same category. Love the snooze and send later features. What do you dislike? Too easy to accidentally archive ...

Great work tool!

What do you like best? Great tool for training employees. Can easily include people into conversation without the need of cc'ing or bcc'ing. Also, great for organizing my emails, with the tags. What do you dislike? The only issue I have had is setting up my out of office. It's a bit tricky, but I managed to figure it out. Recommendations to others considering the product: Definitely recommend front to others! Great tool to use for work. Organization, training, makes your life ...

Front is amazing and has transformed the way do business

What do you like best? As a senior partner of a small Accounting Firm is very important that several team members are on the same page when it comes to client communications, requests, and information. Front allows us to discuss, share and collaborate without losing track of who is handling what part of a client request. Front has been a transformational application in our workflow. What do you dislike? There are some improvements we would love to see in front. For example, merging of ...

The One

What do you like best? Rapidez, bom para resolver problemas e análises de casos. What do you dislike? Interface, sistema trava às vezes e de vez em quando fica fora do ar. Recommendations to others considering the product: Not yet. What problems are you solving with the product? What benefits have you realized? Practicality

Bringing Simplicity & Clarity to an Ever Chaotic Stream of Emails

What do you like best? I love their functionality. Everything is very stream lined and easy to use on day one. The productivity mindset behind it makes for any company to be more focus on the things that matter. Able to delegate and track progress better than any other email platform. The possibilities are truly only limited to what you can think in regards to the performance and usage of this application. What do you dislike? Something that is growing but still lacking is the response ...

Great Email Interface !

What do you like best? Front takes all the most essential and critical functionality points that the modern business employee needs in an email application, and makes them more streamlined and accessible. What do you dislike? You have to dig a bit to get full visibility of what's gone back and forth in the communication stream. What problems are you solving with the product? What benefits have you realized? The biggest benefit is the collaboration it allows between coworkers.

Team Inboxes in Front are great!

What do you like best? Front provides our team the perfect space to collaborate effectively. We don't need to go back and forth between multiple channels and benefit greatly from the available integrations, such as the calendar and our CRM. All the information we share within Front can also easily be referenced in our Trello boards. What do you dislike? Sometimes, you need to perform the same action in multiple places to make sure there are no loose ends. Recommendations to others ...

Functional but clunky

What do you like best? Ability to @ colleagues for second opinions and text from my computer What do you dislike? The UI always looks busy to me, and it's tough to find specific conversations for which I'm searching What problems are you solving with the product? What benefits have you realized? With the @ function, I can get feedback on specific situations without having to summarize them. I can text clients from the computer, which saves a ton of time. Both of these benefit my ...

Front Review from a Sales Rep

What do you like best? Clean formatting and UX. Cool to have SMS capabilities as an alternative to email only. Probably don use all of the functionality to the extent of its capabilities but i do like the comment section which helps to avoid sending emails intra-office What do you dislike? Organization of Archived folders, emails and SMS. Should be broken out much more clearly. Searching for SMS is tough unless you put a (1) in front of the phone number. It would be helpful to have a ...

Using Front to optimise our internal process

What do you like best? I like the fact we can share incoming mails to let the most capable of answering the fastest do it first. What do you dislike? So far it's not possible to create @ that refers to a group of people, colleagues, users. Recommendations to others considering the product: If you're communicating a lot with emails : Front helps you having coherent messages. What problems are you solving with the product? What benefits have you realized? We are more fast ...