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Friendbuy - Customer Advocacy Software

Friendbuy Reviews in July 2026: User Ratings, Pros & Cons

Empower your customers, grow your brand.

4

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Friendbuy Reviews & Ratings

4

Very Good

Based on 3 ratings & 42 reviews

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Rating Distribution

Excellent

(30)

Very Good

(12)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Friendbuy works best for e-commerce and SaaS businesses with existing customer bases ready to participate in referral programs. Before shortlisting, verify that your primary sales channel integrates with Friendbuy—Shopify connections are native, but custom integrations require developer involvement. Check whether your referral incentive structure (discounts, ...Read more

Friendbuy pros and cons

  • Interface is clean and navigation is straightforward.

  • A/B testing capabilities for refining and improving referral initiatives.

  • Turnkey implementation with customization options for brand-specific needs.

  • Reporting covers performance tracking and program improvement metrics.

  • Feature set can be complex for newcomers without guidance.

  • Marketplace selection is limited, restricting advanced integrations.

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Showing 21-30 out of 42

ES

Erica S

09/26/23

4 out of 5

"Enjoying friend buy so far!"

What do you like best about Friendbuy? I like the ability to create new/different promotions as well as A/B testing. This allows us to figure out what works for our audience.

AC

Andrew C

09/12/23

4 out of 5

"Managing FriendBuy Platform for Work"

What do you like best about Friendbuy? One of the best things about friendbuy is their customer support. What do you dislike about Friendbuy?

CI

Cenk I

08/30/23

4.5 out of 5

"Marketer friendly referral and customer loyalty tool"

What do you like best about Friendbuy? After the tool is setup properly by the developers, as marketers, you can arrange a 0 code referral and loyalty campaigns, edit the widgets via ui and decide the email desings you'll use.

AU

Anonymous User

08/04/23

4.5 out of 5

"Very configurable solution"

What do you like best about Friendbuy? Friendbuy's onboarding process is second to none. Their team walks you through every part of the implementation, and makes every next step clear. Also, they're quick to respond.

AU

Anonymous User

07/25/23

5 out of 5

"Great experience, stress-free integration"

What do you like best about Friendbuy? The platform is great and the board to track the integration process is straightforward. What do you dislike about Friendbuy?

JW

Josh W

04/07/23

5 out of 5

"A masterclass in implementation & onboarding"

What do you like best about Friendbuy? The Friendbuy customer experience is a masterclass in implementation and onboarding. I've worked with hundreds of vendors; the Friendbuy implementation was one of the best I've come across.

MR

Morgan R

10/26/22

5 out of 5

"Seamless connection with tremendous"

What do you like best about Friendbuy? I really liked how easy it is to use friendbuy and make updates on campaigns. I also like that the integration with tremendous is seamless.

AU

Anonymous User

10/12/22

5 out of 5

"Matt Bunn is #1"

What do you like best about Friendbuy? My favorite thing about Friendbuy is Matt Bunn. He is incredibly kind, supportive, and generous. He is always figuring out innovative ways to make this platform fit our needs.

NP

Neil P

10/11/22

5 out of 5

"Easy to use, great way to accelerate acquisition"

What do you like best about Friendbuy? White glove support. I appreciate a company focused on one area of expertise and the onboarding process is super easy and seamless. There's virtually no heavy lifting on the side of the merchant.

MS

Mike S

10/07/22

5 out of 5

"Simple and effective referral program"

What do you like best about Friendbuy? Friendbuy was easy to implement and has quickly provided excellent returns and file growth for our business. What do you dislike about Friendbuy?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].