Freshsales Reviews in May 2025: User Ratings, Pros & Cons

Roshini - deserves a bonus!

There have been ups and a couple of glitches, but some team member inparticular have been outstanding. Roshini is a real credit to her organization and deserves a huge recognition for this. Thank you for always going the extra mile straight away, especially when I've found it hard to even get through to other support people.

"Affordable CRM with world class features"

What do you like best about Freshsales? Modern UI and UX. User-friendly dashboards for navigation. Integration with Google Calendar stands out when compared with Salesforce. Cheaper price compared to Salesforce. Helpful for SMB to get leads and customers. What do you dislike about Freshsales? There are a lot of features and many integrations that CRM like Salesforce has but freshsalea doesn't. The data collection and processing of data is much better in Salesforce than Freshsales. What ...

"CRM de qualidade"

What do you like best about Freshsales? Gosto a praticidade que ele me gera no gerenciar todo meu trajeto de vendas. Desde a prospecção, nutrição de novos leads, e todo o processo de vendas, pipelines, negociações, diferenciação de moedas por produto. Isso facilita a vida do comercial para que tenham mais controles sobre seus possíveis fechamentos no mês. What do you dislike about Freshsales? Sinto que ele tem um leve delei no carregamento de algumas funcionalidades. Principalmente quando ...

"One Stop solutions for all sales needs"

What do you like best about Freshsales? The sales module has all the required functionality to carry out the outbound sales activity. What do you dislike about Freshsales? The support takes a long time to respond and resolve the query. If they improve it, the overall user experience of the product will increase many folds. What problems is Freshsales solving and how is that benefiting you? We were able to automate all our sales activities with Freshsales. The product provides a holistic ...

"Fresh Sales Has Been Great for Our Email Marketing Campaigns!"

What do you like best about Freshsales? The ability to create drip email campaigns in the software is fantastic! What do you dislike about Freshsales? The amount of features that the CRM has can be a little overwhelming when getting started if you are not using everything. Recommendations to others considering Freshsales: Would highly recommend if they do one of the actions that you are looking for! What problems is Freshsales solving and how is that benefiting you? The biggest benefit has ...

"One of the best CRM software I have used"

What do you like best about Freshsales? The ease and efficiency of using the CRM is what I like best. Functionalities are super straightforward and pulling out data has never been easier. What do you dislike about Freshsales? There is nothing much to dislike in my personal opinion Recommendations to others considering Freshsales: Its a great software, especially for teams that are just moving from traditionally using Excel sheets to a CRM. What problems is Freshsales solving and how is that ...

"Simply Awesome CRM Solution and Easy to use!!!!!"

What do you like best about Freshsales? They enormously work with the work and increment the exhibition of the workgroup in an extremely brief time frame. They incredibly work with the work and increment the presentation of the workgroup in an exceptionally brief time frame. What do you dislike about Freshsales? I can't express certainly bad things about Freshsales CRM right up 'til today, Only a few subtleties at the hour of keeping in touch with certain messages or at the hour of ...

"Awesome CRM Platform and Easy to Use!!!"

What do you like best about Freshsales? Basic and very much planned, while still incredible and exceptionally adaptable. Simple to set it up and the preparation for the outreach group is extremely short. We've recently begun utilizing Freshsales and are extremely content with its straightforwardness yet power. What do you dislike about Freshsales? I Cannot blame the item yet. Since the item is in the underlying improvement stages there are some minor issues which the tech group referenced ...

Very good and handy CRM for lead…

Very good and handy CRM for lead management and sales closures. Ideal for small, medium as well as enterprises. Very simple to use and delegate tasks to team members to take up leads and close them.

Very good. We only had minor issues and they were dealt by the support team immediately.

For the last year, we haven't had any issues where we needed support. Last year I asked for some clarifications and they were given to us within the day