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8.2

Spot Score

FreshLime - CRM Software

FreshLime Reviews in June 2026: User Ratings, Pros & Cons

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3.9

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FreshLime Reviews & Ratings

3.9

Very Good

Based on 18 ratings & 20 reviews

Rating Distribution

Excellent

(20)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

FreshLime has consistently proven to be a standout solution for small businesses seeking to simplify and enhance customer engagement. The overwhelmingly positive sentiment from users highlights its exceptional customer service, with representatives like Carlie, Nichelle, and Cameron often being praised for their responsiveness and dedication. Many customers ...Read more

FreshLime pros and cons

  • Excellent customer service with highly supportive and responsive representatives who assist with setup and ongoing needs.

  • Simplifies the process of collecting and automating reviews, increasing customer engagement and business visibility.

  • Effective communication tools (e.g., ChatBot and texting) help businesses reach out to current and past customers seamlessly.

  • User-friendly and convenient for small businesses to manage online presence and gather more reviews.

  • Some reviews lacked details on dislikes or potential areas for improvement, limiting clarity on areas that could benefit from enhancement.

  • No recurring feedback indicated specific drawbacks, which might suggest a lack of wider user sampling or consistent issues to address.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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