9.5
Spot Score
Empower your support team to excel.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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Showing 231-240 out of 722
S
Shanequa
11/01/22
The freshdesk is amazing
The freshdesk is amazing. It help me getting to my customers quick and balancing my time. I enjoy using the freshdesk system.
K
Kevin
11/01/22
Great product that just works with…
Great product that just works with ease. Easy to set up and good management of tickets and customers.
PM
Patrick Miller
11/01/22
Just a terrific product
Freshdesk has allowed us to reactive and proactive knowledge base provide support for multiple customers across multiple product lines and/or projects - from product support for our software to project and service support for our custom development and services clients. Available integrations with other systems like GitHub and JIRA are invaluable, and the rapidity and flexibility of Freshdesk configuration is a huge bonus. Just a terrific product.
J
Jaiganesh
11/01/22
Happy to work with Freshdesk
It is easy to handle multiple inbox and also downloading the reports etc.. Happy to work with Freshdesk :)
J
Jelle
11/01/22
Great support application
Great support application. It's possible to make integrations with many other tools.
S
Steve
11/01/22
Freshdesk is a great system
Freshdesk is a great system. It is comprehensive and has good built-in functions to speed work processes and to remind you when things need doing. The screen layouts are very intuitive and make it easy to navigate
A
ALBERTO
11/01/22
Easy to use an deep functionality
Date of experience: November 02, 2022
A
Avinash
10/31/22
Smooth and easy to navigate
Smooth and easy to navigate. UI/UX is simple and well organized.
AU
Anonymous User
10/26/22
"best for customer support teams"
What do you like best about Freshdesk? -interface - flexibility the tool offers - feature set What do you dislike about Freshdesk? pricing could be a bit of a challenge for small companies What problems is Freshdesk solving and how is that benefiting you? able to provide top of the class customer support
WS
Wesley S
10/26/22
"Great for employees to open tickets"
What do you like best about Freshdesk? App makes it easy to track maintenance tickets for our employees What do you dislike about Freshdesk? Features for 2FA seem a bit overdone, apparently these cannot be turned off What problems is Freshdesk solving and how is that benefiting you? Making it easy for employees to enter maintenance tickets for repairs on machinery
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
