NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Last updated:
Freshdesk Customer Success - Customer Success Software

Freshdesk Customer Success Pricing Plans & Top Alternatives in 2026

Retain and delight customers with Freshdesk Customer Success.

See Plans & Pricing

Trusted by 254,745+ software buyers annually.

Pricing

  • Starts from $79/User/Month when Billed Yearly

See Plans & Pricing

Freshdesk Customer Success Pricing

Visit website
"Prevents customer churn"

Free Trial

Not available

Starting Price

$79 / /User/Month

when Billed Yearly

Pricing Model

Subscription
Visit website

Freshdesk Customer Success Pricing Plans Explained

Estate

Individuals & small teams
  • 10,000 Accounts

  • 100,000 Emails / month

  • 3 Maintained integrations

  • Health Scoring

  • Proactive Alerts

  • Reporting and Analytics

  • Goal and Task Management

  • Email Campaigns

Show more +

Forest

Growing teams & enterprises
  • 200,000 Accounts

  • 250,000 Emails / month

  • 8 Maintained integrations

  • Health Scoring

  • Proactive Alerts

  • Reporting and Analytics

  • Goal and Task Management

  • Email Campaigns

Show more +

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Freshdesk Customer Success supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Freshdesk Customer Success's official website as of May 2026. For the latest pricing, visit their website.

Best Freshdesk Customer Success Alternatives (Free & Paid)

Empowering personalized customer ...

Compare Freshdesk Customer Success vs Parlor

Maximize customer value with ChurnZero.

Excellent

Compare Freshdesk Customer Success vs ChurnZero

Success starts with ClientSuccess.

Very Good

Compare Freshdesk Customer Success vs ClientSuccess

Delivering great customer service, ...

Excellent

Compare Freshdesk Customer Success vs Custify

Boost sales success with Salesmachine.

Very Good

Compare Freshdesk Customer Success vs Salesmachine

Reduce churn and grow your customer ...

Compare Freshdesk Customer Success vs Churn360

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk Customer Success does not offer a free trial or free plan. All plans are paid. Contact the Freshdesk Customer Success team for a demo or visit their pricing page for current options.

Freshdesk Customer Success offers Subscription pricing. Plans start from $79//User/Month.

The starting price of Freshdesk Customer Success is $79/User/Month when Billed Yearly

Freshdesk Customer Success does not currently offer a free plan. All plans are paid.

Most subscription-based tools including Freshdesk Customer Success offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Freshdesk Customer Success's for exact savings.

Most SaaS products including Freshdesk Customer Success allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Freshdesk Customer Success's terms or contact their support team for details.

Freshdesk Customer Success offers tiered pricing plans designed for teams of different sizes. Small businesses can typically start with a lower-tier plan and upgrade as they scale.

Help & Contact

Freshdesk Customer Success Support Options

Customer ServiceOnline
LocationSan Mateo, California

Connect with Freshdesk Customer Success

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.