9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 81-90 out of 630
ML
Mar L
08/18/23
"It is a very good software, but with some limitations"
What do you like best about Freshchat? It is a very good software in general terms. It is a very easy to use tool. They offer many options for administrators to take control of the account and to fix possible errors that arise.
PB
Parth B
08/18/23
"CRM platform that you can trust"
What do you like best about Freshchat? - Out of the box features - Quick integration
AU
Anonymous User
08/17/23
"User friendly - easy flow of conversation"
What do you like best about Freshchat? Chats have spell check and grammatical corrections, like the private note feature. Easy to add files for transfer to client. Easy flow of chat back and forth, canned remarks and message read notifications.
MM
Manoj M
08/17/23
"Good interface. User friendly and customised views"
What do you like best about Freshchat? Easy to use and AI-enabled which helps in communication. Customized view. User-friendly dashboard with graphs that can filter as per our needs. Ticket creation is good because it actually amends all the chat on a single click.
AU
Anonymous User
08/16/23
"Freshchat is user friendly and easy to use."
What do you like best about Freshchat? What is like the best about Freshchat is the design of the app that makes it easy to use and you may add a lot of templates which is important in answering chats.
CM
Colleen M
08/12/23
"great chat channel!"
What do you like best about Freshchat? FreshChat is very user friendly. It is easy for our patient's to use as well as the staff. It is helpful that it allows us to see when the patient has read the message.
AU
Anonymous User
08/11/23
"Easy app to communicate with the customers."
What do you like best about Freshchat? There is a feature to add attachment to the live chats for a easy communication. You can sync it with grammar correcting tools to avoid any spelling mistakes.
MF
Mohammed F
08/11/23
"It's too easy to work"
What do you like best about Freshchat? Always i siad the freshchat are too easy to mange your work and provide service so the freshchat are designed an app to help the company to mange their work it
RY
Rumshaa Y
08/11/23
"Freshchat Omnichannel experience"
What do you like best about Freshchat? It has an easy to use interface. Their integrations with ChatGPT align with current trends and have a reliable and interactive Reporting and Analytics tool.
RY
Rumshaa Y
08/11/23
"Freshchat Omnichannel experience"
What do you like best about Freshchat? It has an easy to use interface. Their integrations with ChatGPT align with current trends and have a reliable and interactive Reporting and Analytics tool.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
