9.5
Spot Score
Upgrade your customer service with intelligent messaging.
Add to compare
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
Log in Required to View Reviews
Filter results
Sort by :
Showing 591-600 out of 630
MA
Marcelo A
07/05/18
"The best chat"
What do you like best about Freshchat? A very good chat. Good integration with other products of Freshworks. What do you dislike about Freshchat?
OD
Ottavio D
06/22/18
"review Freshchat"
What do you like best about Freshchat? What I like in freshchat, is the facility to see all informations and control your team. For me the easiest way to talk with a client for sure.
AU
Anonymous User
06/21/18
"Easy to use interface"
What do you like best about Freshchat? Bot integrated within the messenger collecting email and app to respond What do you dislike about Freshchat?
AU
Anonymous User
06/21/18
"Easy to use interface"
What do you like best about Freshchat? Bot integrated within the messenger collecting email and app to respond What do you dislike about Freshchat?
AU
Anonymous User
06/20/18
"Great Service!"
What do you like best about Freshchat? I like the design of the user interface, the ability to set up an FAQ tab and the ability to set triggered messages What do you dislike about Freshchat?
AU
Anonymous User
06/19/18
"SaaS company using freshchat for lead gen and support"
What do you like best about Freshchat? Freshchat is incredibly easy to implement and customize. Our support tickets have gone from 10-16 hours to close... to 1-3 hours. And we haven't waited longer than 2 hours to follow up on inbound sales interest.
AU
Anonymous User
06/13/18
"Freshchat is a good tool for customer engagement!"
What do you like best about Freshchat? The UI is great to use and watch. It seems so vibrant and is quite responsive What do you dislike about Freshchat?
RG
Rishi G
06/08/18
"Great Chat App"
What do you like best about Freshchat? Ease of use. Ease of use. Ease of use. Ease of use. What do you dislike about Freshchat?
AU
Anonymous User
06/07/18
"Good Product"
What do you like best about Freshchat? It is a simple and easy to use product, with a nice UI design. Does the job perfectly and the freshchat team has been pretty helpful with the demo.
AU
Anonymous User
06/07/18
"Good Product"
What do you like best about Freshchat? It is a simple and easy to use product, with a nice UI design. Does the job perfectly and the freshchat team has been pretty helpful with the demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
