9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 441-450 out of 630
AI
Administrator in Airlines/Aviation
10/29/19
"Excellent option for startups and new developments to find their feet"
What do you like best? Freshchat lets you add chat to your new site quickly and the service plans available mean that you can set it up for free and upgrade it as your site grows.
MT
Martha T
10/22/19
"This business live chat app will help you meet and respond to all your customers needs."
What do you like best about Freshchat? What I like about the program is its focus on helping sales teams talk to potential customers by offering a messaging experience with a variety of features making it a solid option to consider. Among the features that this has the ability to create campaigns, intelligent message routing, creation of bots that allow offer a much faster and automated service to all your customers without the need to have a specialized person to respond to each incoming ...
Read more
MT
Martha T
10/22/19
"This business live chat app will help you meet and respond to all your customers needs."
What do you like best? What I like about the program is its focus on helping sales teams talk to potential customers by offering a messaging experience with a variety of features making it a solid option to consider. Among the features that this has the ability to create campaigns, intelligent message routing, creation of bots that allow offer a much faster and automated service to all your customers without the need to have a specialized person to respond to each incoming request. It has ...
Read more
AU
Anonymous User
10/18/19
"Was really good"
What do you like best about Freshchat? It helps me contact to my clients quickly and sufficiently What do you dislike about Freshchat?
SH
Sergio H
10/18/19
"Great great great!"
What do you like best about Freshchat? I like how the work of the whole team is easy and friendly What do you dislike about Freshchat?
IC
Internal Consultant in Education Management
10/18/19
"Was really good"
What do you like best? It helps me contact to my clients quickly and sufficiently What do you dislike?
SH
Sergio H
10/18/19
"Great great great!"
What do you like best? I like how the work of the whole team is easy and friendly What do you dislike?
SZ
Stefan Z
10/16/19
"Feature rich and affordable"
What do you like best about Freshchat? Freshchat is feature-rich and I can't think of a scenario that can't be accomplished. As I use Freshdesk as a help desk system I like the integration of both systems. Furthermore, I like the web console which is easy to use and comes in a fresh design. Last but not least the support is great and very responsive.
RB
Richard B
10/16/19
"Great Product, Well Priced"
What do you like best about Freshchat? Easy to integrate into our web-app and website. Great set of features and part of the Freshworks suite so it integrates with the other Freshworks products that we use.
RB
Richard B
10/16/19
"Great Product, Well Priced"
What do you like best? Easy to integrate into our web-app and website. Great set of features and part of the Freshworks suite so it integrates with the other Freshworks products that we use.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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