9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 231-240 out of 630
TM
Tyler M
02/16/22
"A knowledge-based ticketing system to improve customer experience"
What do you like best? One of the things I like most about this messaging platform is the high customizability it has; we use it to complement our CRM to manage customer tickets and respond to concerns quickly and efficiently. I have been surprised and delighted by how simple the ticket assignment system is; it doesn't make us waste time. On the other hand, it integrates with various third-party tools; it helped us improve our customer service.
TM
Tyler M
02/16/22
"A knowledge-based ticketing system to improve customer experience"
What do you like best? One of the things I like most about this messaging platform is the high customizability it has; we use it to complement our CRM to manage customer tickets and respond to concerns quickly and efficiently. I have been surprised and delighted by how simple the ticket assignment system is; it doesn't make us waste time. On the other hand, it integrates with various third-party tools; it helped us improve our customer service.
MT
Mauli T
02/10/22
"A happy and satisfied brand"
What do you like best about Freshchat? Their simple and easy to use User interface, app integration functionality, chat bot service What do you dislike about Freshchat?
FO
Francielli O
02/10/22
"Profissional"
What do you like best about Freshchat? Layout da solução e limpo e dinâmico de fácil utilização. What do you dislike about Freshchat?
PL
Peter L
02/10/22
"Very comprehensive Messaging tools"
What do you like best about Freshchat? Freddy bot are very helpful and are easy to setup What do you dislike about Freshchat?
AS
Anurag S
02/10/22
"Easy to integrate, work, debug and change"
What do you like best about Freshchat? SDK is ready to integrate with all platforms (In my case Android and IOS). It is easy to debug send messages using javascript and as developer, I find it easy to debug too.
MT
Mauli T
02/10/22
"A happy and satisfied brand"
What do you like best about Freshchat? Their simple and easy to use User interface, app integration functionality, chat bot service What do you dislike about Freshchat?
FO
Francielli O
02/10/22
"Profissional"
What do you like best about Freshchat? Layout da solução e limpo e dinâmico de fácil utilização. What do you dislike about Freshchat?
AS
Anurag S
02/10/22
"Easy to integrate, work, debug and change"
What do you like best about Freshchat? SDK is ready to integrate with all platforms (In my case Android and IOS). It is easy to debug send messages using javascript and as developer, I find it easy to debug too.
PL
Peter L
02/10/22
"Very comprehensive Messaging tools"
What do you like best about Freshchat? Freddy bot are very helpful and are easy to setup What do you dislike about Freshchat?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
