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9.6

SpotScore

Freshbooks

Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.58

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Freshbooks Reviews & Ratings

4.58

Excellent

Based on 1229 ratings & 1352 reviews

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Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terrible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 961-970 out of 1352

TK

TJ Kelly

04/28/17

5 out of 5

I *LOVE* Freshbooks

I *LOVE* Freshbooks. I've been using it since 2008 and I've never had a serious problem. I run my entire small business and even some family finances on it. HIGHLY recommended.

G

Geoff

04/28/17

5 out of 5

FreshBooks makes all my invoicing tasks …

FreshBooks makes all my invoicing tasks simple.And I like being able to import clients from my contact software.

D

Dana

04/28/17

5 out of 5

Great service and easy to use.

Great service and easy to use.

L

Leon

04/28/17

5 out of 5

I've used Freshbooks since 2008 and …

I've used Freshbooks since 2008 and have always been impressed with how easy and reliable the service is. I've never had an outage or glitch in the software. It is rock-solid and makes it so easy to collect on invoices. It is one of the main pillars of my business!

J

Jessie

04/28/17

5 out of 5

I recommend Freshbooks to everyone I …

I recommend Freshbooks to everyone I know. I just wish that you would hurry up and upgrade me to the new update.

C

Christy

04/28/17

5 out of 5

I love using Freshbooks!

I love using Freshbooks! It has given me great insights about my business as a freelancer, and helped me expedite my invoicing process.

K

KEYLAYDesign.com

04/28/17

5 out of 5

We love Freshbooks and their …

We love Freshbooks and their willingness to listen to their customers needs and accounting paint points. We are in it for the long haul!

C

Cynthia

04/28/17

5 out of 5

The services are great and helps manage … invoicing

The services are great and helps manage your business way easier with the accounting.

A

Andre

04/28/17

5 out of 5

Does all I need quickly and more.

Does all I need quickly and more.

L

Lorne

04/28/17

5 out of 5

Best invoicing cloud based app out …

Best invoicing cloud based app out there.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].