Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Freshbooks is so simple to use

Freshbooks is so simple to use, I love it! I tried Quickbooks for a year, but even though it was a pain, I switched back to Freshbooks. Their payment options are great for my customers, PayPal, or other payment gateways are allowed, unlike Quickbooks where you have to use their payment gateway. Also, the support is great, I always hear back from them right away with answers to my questions.

User friendly...efficient

FreshBooks is truly the most user friendly billing program I have come across in 35 years of experience. Our service technicians bill our customers while they are out in the field. So no delay in getting invoices into customer hands. Looking back on historical invoices for customers is a breeze. Estimates are fired out very promptly using a series of editable templates. Online payments are readily available for our customers convenience.The only downside for me is that this is not a true ...

I've been using Freshbooks for years

I've been using Freshbooks for years. It's made working with my accountant simple and billing clients even simpler. After trying a few other options, I found Freshbooks and that was it. When working with other contractors I send them a link to get Freshbooks when I get a crappy looking invoice and then it's super simple to work with them in the future, nothing ever gets misplaced. Also, being able to see if they've opened they have viewed the invoice has helped me in past due accounts ...

Freshbooks is my favourite …

Freshbooks is my favourite bookkeeping/accounting program because it is so easy to use and is completely intuitive, even for us creative types. The features I use most often are Time Tracking, Estimates, Invoices, and Expenses. I am able to more accurately give estimates because by time tracking in the past I have a better idea of how long projects take. I time track even when I am not charging by the hour in order to keep myself informed of how much time I am spending on any given project. ...

I love Freshbooks

I love Freshbooks! It's so easy to keep everything organized and running smoothly. I also attribute my clients paying me (mostly on time to freshbooks, it makes paying sooo much easier on them and all the automated reminders put one less weekly thing on my to do list. I also like that clients can access their own invoices and records so I don't need to manually keep track of them. It's perfect!

I love the easy to use invoicing

I love the easy to use invoicing. I do wish it offered a true accounting function as well. I don't find the expensing function to be very helpful, except in seeking reimbursements. I wish I could log all my business expenses easier, especially those which are not attributed to a client.

FreshBooks has made invoicing so easy

FreshBooks has made invoicing so easy. Not only does it make it simple to track my time, but the visibility into past project time spent has helped me better estimate new projects so I can be more profitable going forward. I can also see my billable hours per week and month which has made me more productive overall. I highly recommend FreshBooks.

Freshbooks has been a tremendous help …

Freshbooks has been a tremendous help to my small business! Having the ability to send estimates, monitor current client invoices, and track time for ongoing projects - all in one place - has freed up valuable time to get the design work done!

I've been with FreshBooks for seven …

I've been with FreshBooks for seven years now and they have been nothing but reliable and an integral part of how I've run my business over that duration.

I'm finally on top of my bookkeeping!

It wasn't until I started to use FreshBooks that I was finally able to stay on top of my invoicing and expense tracking. Bonus that I can track time on client products as well and bill them. Anytime I've called they've been awesome and super supportive to work with.