9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 931-940 out of 1352
CI
Chris Irwin (Measure of Success Inc.)
05/16/17
Really useful tool!
Really useful tool!FreshBooks makes it very easy for me to capture and share important information with clients (e.g. invoices and with others (e.g. accountants. The cloud-based nature of it makes it easy to access from anywhere, which is important because I am often away from home base on business. Keep up the great work and thanks for providing this useful tool.
B
Brian
05/16/17
Great for any SMB..................only …
Great for any SMB..................only drawback for us is lack of 6 and 8 week service frequency for recurring. The monthly, every 2 months is not a natural extension of weekly, every 4 weeks service frequency and creates problems with service days that fall consistently on a set service day that is a 6 or 8 weeks frequency.
W
Wes
05/16/17
Great accounting software
FreshBooks has been an excellent platform to create invoices and track expenses. Their new system is not as feature rich as the original. But as long as the original system is accessible, I'm happy!
F
Frank
05/16/17
Just awesome
Just awesome. I love the tool and I recommend it to everyone. I only have a reservation on the value vs the actual cost. The value is there, but including extra features that we now rely on add-on would be a great improvement.
HU
Happyish user
05/16/17
Invoices list sortability
I miss being able to sort all my invoices by type and level of paid or draft. I want my draft, outstanding and partially paid for invoices in one sortable list by date and these variables. I don't like having all the invoices listed and all their status. I used archive invoices to sort the ones paid off my old style freshbooks invoices list. This gave me a clear picture of what is owed, overdue, just sent, deposit paid and estimates that have yet to be approved. New Freshbook looks great ...
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KS
Keep Simple
05/16/17
Overall I am super happy with …
Overall I am super happy with Freshbooks. Makes my accounting super easy - especially during tax season. My only complaint is I have heard about the new design for months now and still my account has never been updated... Still waiting to see the new look.
D
Derek
05/16/17
Overall it is a great cloud based …
Overall it is a great cloud based software. There are a few glitches here and there especially when it comes to mobile and ipad but I could not run my business without it. I wish invoices were more customizable but over all you can get a nice looking form out of it. Would recommend to a small business.
JM
Joshua M.
05/11/17
GREAT small business accouting
What do you like best? -easy to use -good iphone app -easy admin -perfect mix of power and simplicity for small business -good integration with bank What do you dislike? -needs better quoting system -needs more configurable dashboard with more information and summaries available -"NEW" version still needs some tweaking Recommendations to others considering the product If you run your own-business, or small business freshbooks will make all your accounting and ...
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G
Gail
05/04/17
Perfect for Freelancers
FreshBooks is easy to use and a necessary tool to run my business. I like how I can easily set up recurring invoices, automatic payments, and time tracking. It's one less thing I have to worry about.
K
Kara
05/03/17
Freshbooks for the Win!
I have been using Freshbooks for my small business for almost three years. I am very pleased with the features Freshbooks offers, the professional appearance, and time savings.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].