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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 931-940 out of 1352

J

John

05/16/17

5 out of 5

FreshBooks is a fantastic product that …

FreshBooks is a fantastic product that really does make invoicing easy!

MD

Mark D. Bardin Pres.Double Cross Services

05/16/17

5 out of 5

Freshbooks has made my payable and …

Freshbooks has made my payable and receivables so much less of a headache that I actually look forward to bookkeeping.. It is perfect for our small auto and motorcycle repair shop.

L

Liz

05/16/17

5 out of 5

very helpful

very helpful

A

Amy

05/16/17

5 out of 5

I love Freshbooks

I love Freshbooks. The program has helped me so much in my invoicing and accounting. It has been an incredible time saver, especially during tax season. And some of the best customer service I've ever received.

MB

Mary B.

05/16/17

5 out of 5

One of My Most Important Tools

I love Freshbooks. I've been a user for several years now and I gladly recommend it to friends and colleagues. It is so much easier to use than Quick Books--so easy to collect expenses and produce reports. I recently switched to the new improved Freshbooks and the only thing I don't like is that it seem PayPal is not supported as payment. A lot of my clients are small businesses and they would use PayPal to pay. Otherwise, I love it!

CI

Chris Irwin (Measure of Success Inc.)

05/16/17

5 out of 5

Really useful tool!

Really useful tool!FreshBooks makes it very easy for me to capture and share important information with clients (e.g. invoices and with others (e.g. accountants. The cloud-based nature of it makes it easy to access from anywhere, which is important because I am often away from home base on business. Keep up the great work and thanks for providing this useful tool.

AF

Alice Ferris

05/16/17

5 out of 5

Key tool for a mobile small business

The administrative part of my business life got a lot easier when I started using FreshBooks, thanks to a referral from a colleague. We have a highly mobile small company with work across North America, and some overseas, as well as associates based across the US. Therefore, the most important features for me on FreshBooks are the ability to schedule recurring invoices for retainer clients, and access FreshBooks wherever I am, as long as I have an internet connection. I cut down on my ...

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JM

Joshua M.

05/11/17

5 out of 5

GREAT small business accouting

What do you like best? -easy to use -good iphone app -easy admin -perfect mix of power and simplicity for small business -good integration with bank What do you dislike? -needs better quoting system -needs more configurable dashboard with more information and summaries available -"NEW" version still needs some tweaking Recommendations to others considering the product If you run your own-business, or small business freshbooks will make all your accounting and ...

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G

Gail

05/04/17

5 out of 5

Perfect for Freelancers

FreshBooks is easy to use and a necessary tool to run my business. I like how I can easily set up recurring invoices, automatic payments, and time tracking. It's one less thing I have to worry about.

K

Kara

05/03/17

5 out of 5

Freshbooks for the Win!

I have been using Freshbooks for my small business for almost three years. I am very pleased with the features Freshbooks offers, the professional appearance, and time savings.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].