9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 921-930 out of 1352
P
Patricia
05/16/17
I did a lot of research...
I did a lot of research on similar products, and I am glad that I chose FreshBooks. I can do it myself, yet I am never alone. The staff are friendly and knowledgeable. The product gives me the flexibility that I need to concentrate on my consulting business.
R
Rob
05/16/17
Decent product, not open to feedback
Freshbooks is a decent product that does most of what I need. Suggestions for improvements fall on deaf ears. They've been advertising a new fresh look for it for quite a while but nothing has come out. Its the same product with the same features and limitations I started using a year ago. Not sure if they're serious about improving it.
K
Keith
05/16/17
Freshbooks has all the features I need …
Freshbooks has all the features I need for my business. Invoicing, automatic expense recording, a mobile app with the ability to upload pictures of receipts, time tracking...and much more! Since I started using it I no longer dread going to get my taxes done, and my clients appreciate the ease of the online invoicing system. Highly recommended.
A
Amy
05/16/17
I love Freshbooks
I love Freshbooks. The program has helped me so much in my invoicing and accounting. It has been an incredible time saver, especially during tax season. And some of the best customer service I've ever received.
KH
Ken Harris
05/16/17
Before freshbooks I use QuickBooks
Before freshbooks I use QuickBooks. QuickBooks was extremely confusing and difficult to use unless you took their courses which made it still complicated.I switch to Fresh books and never have Labatt it is easy to use extremely less complicated than QuickBooks and has better features for a small business fresh books has simplified my business needs buy a hundred percent, I love fresh books and am so happy that I switch to Fresh books great choice.
C
Chris
05/16/17
Fully capable and robust online accounting
For me, FreshBooks is the perfect accounting software to keep track of my clients, work progress, and billing/payment. In my particular business I have a wide range of client lists so dependence on volume is never an issue. I've enjoyed my association with FreshBooks for over 10 years!
A
Alan
05/16/17
FreshBooks is extremely good
FreshBooks has extremely good support, is robust and reliable, simple to use, a good feature set without anything show-stopping missing and without bloat.
T
Taylor
05/16/17
Absolutely love the update + added …
Absolutely love the update + added features. I had been considering another platform but not any more!
C
Carl
05/16/17
Love Freshbooks!
Using Freshbooks was night and day when it came to running my business. It helps me stay organized and made doing taxes a breeze. Highly recommend the service!
AF
Alice Ferris
05/16/17
Key tool for a mobile small business
The administrative part of my business life got a lot easier when I started using FreshBooks, thanks to a referral from a colleague. We have a highly mobile small company with work across North America, and some overseas, as well as associates based across the US. Therefore, the most important features for me on FreshBooks are the ability to schedule recurring invoices for retainer clients, and access FreshBooks wherever I am, as long as I have an internet connection. I cut down on my ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].