9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 921-930 out of 1352
K
Keith
05/16/17
Freshbooks has all the features I need …
Freshbooks has all the features I need for my business. Invoicing, automatic expense recording, a mobile app with the ability to upload pictures of receipts, time tracking...and much more! Since I started using it I no longer dread going to get my taxes done, and my clients appreciate the ease of the online invoicing system. Highly recommended.
C
Chris
05/16/17
Fully capable and robust online accounting
For me, FreshBooks is the perfect accounting software to keep track of my clients, work progress, and billing/payment. In my particular business I have a wide range of client lists so dependence on volume is never an issue. I've enjoyed my association with FreshBooks for over 10 years!
A
Alan
05/16/17
FreshBooks is extremely good
FreshBooks has extremely good support, is robust and reliable, simple to use, a good feature set without anything show-stopping missing and without bloat.
T
Taylor
05/16/17
Absolutely love the update + added …
Absolutely love the update + added features. I had been considering another platform but not any more!
C
Carl
05/16/17
Love Freshbooks!
Using Freshbooks was night and day when it came to running my business. It helps me stay organized and made doing taxes a breeze. Highly recommend the service!
KH
Ken Harris
05/16/17
Before freshbooks I use QuickBooks
Before freshbooks I use QuickBooks. QuickBooks was extremely confusing and difficult to use unless you took their courses which made it still complicated.I switch to Fresh books and never have Labatt it is easy to use extremely less complicated than QuickBooks and has better features for a small business fresh books has simplified my business needs buy a hundred percent, I love fresh books and am so happy that I switch to Fresh books great choice.
K
Kelly
05/16/17
FreshBooks is my favorite!
FreshBooks is my favorite tool in running my freelance business. I could not survive without them! Their tool is intuitive and user-friendly and their customer service is off the charts amazing. They have even implemented a couple of suggestions I have made into their software - doesn't get much better than that!
E"
Eryka, "graphic monkey"
05/16/17
FreshBooks delivers all of the …
FreshBooks delivers all of the necessary accounting services that I require to do business with my clients, and their customer service should be the poster child for all businesses.
C
Cheryl
05/16/17
The perfect platform for consultants!
I signed up with FreshBooks when I began my communications consulting firm in 2015 and I can't live without it. It makes logging client hours simple, it generates the reports I need in seconds, and tracking expenses is a breeze. I've actually had a couple clients comment on how professional my invoices look! Once I email an invoice, FreshBooks lets me know when the client viewed it, so I know it didn't get "lost in the mail." As my business grows, its features and functionality will grow ...
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J
Jennifer
05/16/17
As a freelance writer and editor
As a freelance writer and editor, I love using FreshBooks to send invoices, track income and expenses, and basically handle all of my bookkeeping needs. I also love that FreshBooks partners with Fundbox for those cashflow emergencies small businesses face.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].