9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 911-920 out of 1352
L
Liz
05/16/17
very helpful
very helpful
K
Kelly
05/16/17
FreshBooks is my favorite!
FreshBooks is my favorite tool in running my freelance business. I could not survive without them! Their tool is intuitive and user-friendly and their customer service is off the charts amazing. They have even implemented a couple of suggestions I have made into their software - doesn't get much better than that!
E"
Eryka, "graphic monkey"
05/16/17
FreshBooks delivers all of the …
FreshBooks delivers all of the necessary accounting services that I require to do business with my clients, and their customer service should be the poster child for all businesses.
C
Cheryl
05/16/17
The perfect platform for consultants!
I signed up with FreshBooks when I began my communications consulting firm in 2015 and I can't live without it. It makes logging client hours simple, it generates the reports I need in seconds, and tracking expenses is a breeze. I've actually had a couple clients comment on how professional my invoices look! Once I email an invoice, FreshBooks lets me know when the client viewed it, so I know it didn't get "lost in the mail." As my business grows, its features and functionality will grow ...
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J
Jennifer
05/16/17
As a freelance writer and editor
As a freelance writer and editor, I love using FreshBooks to send invoices, track income and expenses, and basically handle all of my bookkeeping needs. I also love that FreshBooks partners with Fundbox for those cashflow emergencies small businesses face.
J
John
05/16/17
FreshBooks is a fantastic product that …
FreshBooks is a fantastic product that really does make invoicing easy!
MD
Mark D. Bardin Pres.Double Cross Services
05/16/17
Freshbooks has made my payable and …
Freshbooks has made my payable and receivables so much less of a headache that I actually look forward to bookkeeping.. It is perfect for our small auto and motorcycle repair shop.
K
Kevin
05/16/17
Freshbooks A+++++
Freshbooks has been an absolute game-changer for me and my small business. Extremely affordable almost too inexpensive. And there customer support is 2nd to no one.
M
Mark
05/16/17
I have been using FreshBooks for some …
I have been using FreshBooks for some time now and have been extremely satisfied. It has done exactly what it said it would and what I need it to do. And tech support is the very best. I'm looking forward to using the new version very soon. I highly recommend it.
MB
Mary B.
05/16/17
One of My Most Important Tools
I love Freshbooks. I've been a user for several years now and I gladly recommend it to friends and colleagues. It is so much easier to use than Quick Books--so easy to collect expenses and produce reports. I recently switched to the new improved Freshbooks and the only thing I don't like is that it seem PayPal is not supported as payment. A lot of my clients are small businesses and they would use PayPal to pay. Otherwise, I love it!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].