9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 901-910 out of 1352
L
Lance
05/17/17
Excellent platform for small business
Excellent platform for small business. I use it to keep records of my clients, projects, expenses, and to some degree my finances. Really great time tracking capabilities, estimate generation, invoicing—all top notch. Easy to keep everything organized by client, project, and task, which makes invoicing and monitoring projects a breeze.
S
sheila
05/17/17
Freshbooks is perfect for small …
Freshbooks is perfect for small business owners. I can do everything I need to do within the program to manage our accounts, expenses, invoices and people.I highly recommend Freshbooks also based on the customer service. I have had a few challenges and the staff always helps and helps quickly.
E
Eric
05/17/17
I find fresh books easy to use and …
I find fresh books easy to use and always quick to respond when I need help
M
Megan
05/17/17
Constantly improving
Easy to use, great features, constantly improving, fantastic support!
F
Fabian
05/17/17
Very reasonable subscription fee
Very reasonable subscription fee, perfectly mobile app integrated, and not too complicated like Quickbooks was. Great for a small business user!
C
Carl
05/17/17
Love Freshbooks!
Using Freshbooks was night and day when it came to running my business. It helps me stay organized and made doing taxes a breeze. Highly recommend the service!
F
Frank
05/17/17
Just awesome
Just awesome. I love the tool and I recommend it to everyone. I only have a reservation on the value vs the actual cost. The value is there, but including extra features that we now rely on add-on would be a great improvement.
V
Victor
05/17/17
Overall great invoicing and time tracking software for freelancers and small businesses
Freshbooks has been a program I've been using for several years now as they've made my time tracking and invoicing so much more efficient than my old school manual method of Excel and custom invoices. I also find the reporting functions useful and they seem to consistently improve their user experience. I've only had to use their customer services a few times and they were always prompt and effective with solutions.
KS
Keep Simple
05/17/17
Overall I am super happy with …
Overall I am super happy with Freshbooks. Makes my accounting super easy - especially during tax season. My only complaint is I have heard about the new design for months now and still my account has never been updated... Still waiting to see the new look.
M
Michael
05/16/17
Freshbooks is amazing
Freshbooks is amazing - easy to use, easy to customize to your need, great support when/ if you need it. I have been using it for about 2 years and it has met my every need and exceeded my expectations. I can use it on my iPhoe, my iPad, my Mac and my SurfacePro! Great Product!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].