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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 881-890 out of 1352

ZB

Zeke B.

09/28/17

5 out of 5

Fresh Books - Solving Hard Issues with Simple Solutions

What do you like best? I like that although Iʻm not the primary person using the software, I still am able to have access to the different parts of it. I also like being able to see how much time Iʻve spent on each client and essentially know where I could better focus my time. The other thing I like is the ability to do monthly billing, weekly, and daily if necessary! What do you dislike? What I do not like is the the "who has done what" is not broken down in to billable versus ...

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D

Darlene

09/20/17

4 out of 5

Excellent system, affordable price

PROS & CONS What are the best aspects of this product? We use FreshBooks mainly for invoicing. I appreciate the automation of recurring invoices, email notices for overdue payments, and late fees added to overdue invoices. The app helps us to easily manage our A/R tasks. Previously, we were using Word-based invoices which used to consume a lot of time. With FreshBooks, we are able to save a lot of time managing our A/R and invoices. What aspects are problematic or could work better? ...

Read more

M

Mike

09/18/17

5 out of 5

Amazing software

PROS & CONS What are the best aspects of this product? I love everything about FreshBooks. It is an excellent app for freelancers and small companies. I have been using it for the past few years and rate it the best software in the market. Whenever I had issues, the support team helped me to resolve them quickly with effective solutions. What aspects are problematic or could work better? The only drawback I can point out is when I create a new invoice using the mobile app, the ...

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R

Robert

09/14/17

4 out of 5

A refreshing approach in accounting management.

PROS & CONS What are the best aspects of this product? I love how the program is cloud-based. This gives me information access in real-time regardless of my location. Another essential functionality is being able to make more than one company profile. Freshbooks deploys functionality that's intuitive allowing for simpler invoice/client generation and management. What aspects are problematic or could work better? At this point in time, I'm very much content with Freshbooks. I like ...

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E

Elias

09/12/17

5 out of 5

An indispensable tool

PROS & CONS What are the best aspects of this product? FreshBooks has become an indispensable tool for my business. I use it for invoicing, estimates, managing payment schedules and other accounting work. It integrates smoothly with the other business systems I use. I love that they keep adding useful adjustments like the ability to include a deposit request. What aspects are problematic or could work better? I don’t like paying the subscription amount but the investment is worth ...

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MG

Mary G.

09/07/17

5 out of 5

Make invoicing and reporting easy for everyone.

What do you like best? It's very easy to use, an invoice is generated within a few minutes of logging in. What do you dislike? Updated app doesn't natively integrate with Paypal. Recommendations to others considering the product Use Freshbooks for easy invoicing if you are a small business or entrepreneur, nothing is as easy to use. What business problems are you solving with the product? What benefits have you realized? Invoicing and reporting of income/expenses.

D

Donna

08/31/17

5 out of 5

Simple great!

PROS & CONS What are the best aspects of this product? It's super easy to utilize. It gives me the required structure for keeping track of my time. The same goes for expenses of my projects. What's more, it makes me look real good by delivering invoices to clients that are alluring and having all the necessary info in simplified manner. What aspects are problematic or could work better? I can't think of much, really. Maybe they ought to have further flexibility on their invoice ...

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S

Sandra

08/29/17

4 out of 5

My review.

PROS & CONS What are the best aspects of this product? I like how I get to mix time tracking, invoicing, and accounting in a single platform. I get to keep track of time. I can make and send out invoices, and get paid. All that in a package that's all so simple to utilize. What aspects are problematic or could work better? One downside with this is that whenever I'm out of an allotted number of projects/clients, I'd resort to either deleting or archiving some. I frequently have ...

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M

Michelangelo

08/29/17

5 out of 5

Small and medium-scale businesses can now handle invoicing easily.

PROS & CONS What are the best aspects of this product? Freshbooks is easy to utilize. It's an online-based accounting software that lets you organize your invoices in an easy manner. It also keeps track of your customers. Thanks to its time tracking and highly advanced follow-up feature, it's a great and simple tool recommended for freelancers. What aspects are problematic or could work better? While Freshbooks is really simple to utilize, it's lacking an essential features in ...

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J

Jimmy

08/27/17

5 out of 5

Ideal billing software to boost cash flow

PROS & CONS What are the best aspects of this product? I love that FreshBooks manages invoice follow up easily. I use it to create and send out bills, it accepts online payments and automatically reminds clients about overdue invoices. It is an ideal app that service-based companies can use to keep their cash flowing. What aspects are problematic or could work better? FreshBooks cannot be used for complete double-entry bookkeeping. It can be used only to track income and expenses. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].