Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Great for small business owners / soloprenuers

What do you like best? The best is setting up the account and being able to link invoices to accounting. It makes accounting and bookkeeping easy even if that(accounting is not your specialty. The system allows for multiple functions of accounting and I really like that multiple users can use the system to keep bookkeeping straight. What do you dislike? Dislike that there is no offline version that can will sync up when you're back online - in app not web version. What business ...

Fresh Books - Best accounting software I have ever used

What do you like best? I like the fact that anybody can use FreshBooks and the way it streamlines the process of tracking time spent on various projects for various clients is all I ever wanted in accounting software What do you dislike? Too many things to learn before one can master how to use FreshBooks to the maximum. What business problems are you solving with the product? What benefits have you realized? I used FreshBooks to create and manage payments.

Saves Time Invoicing, Invoice Follow-up, At-A-Glance Profit and Loss

What do you like best? invoicing with FreshBooks is a snap. Unpaid invoices are easy to view and keep track of. What do you dislike? The tablet app misses some of the features of the desktop site. Recommendations to others considering the product Freshbooks makes it easy to invoice, keep track of clients, manage expenses, profit and loss statements and automagically sends out late notices. What business problems are you solving with the product? What benefits have you realized? ...

Easy to use and to navigate

What do you like best? I like the user friendliness. It’s easy to navigate and to learn to use. What do you dislike? I dislike some of the glitches with the software. For example, my time sheet would go back to when I started with the company I work for and not automatically load to present date. Recommendations to others considering the product It’s a pretty simple system for a cash based business. What business problems are you solving with the product? What benefits have you ...

FreshBooks- Simplified Accounting

What do you like best? FreshBooks is extremely user friendly. As someone who was fairly new to freelancing, this was a great solution for billing clients and staying organized...to think I almost did everything manually makes me shudder in retrospect. Clean, simple. Very nice. What do you dislike? I had wished that FreshBooks offered different payment plans. It is quite a steep monthly fee if you are only using it for a small handful of clients. I wished there was another, lower tier ...

Freshbooks is my favorite

What do you like best? The ability to track time and clearly see how much time I have available on a project. What do you dislike? They don't have the ability to create a schedule C. Recommendations to others considering the product I love Freshbooks it helps me manage my invoicing of my clients effectively and easily. What business problems are you solving with the product? What benefits have you realized? N/A

Great way to invoice clients, etc.

What do you like best? Ease of use. The ability to send invoices with the click of a button. Keeping track of unpaid invoices. Customizing templates. What do you dislike? At this time, I do not have any complaints or issues with this program. It seems to do everything it is supposed to do. What business problems are you solving with the product? What benefits have you realized? Invoicing clients, keeping track of accounts receivable.

Simple, Effective, and gets me paid

What do you like best? This software focuses on one thing and gets it done perfectly: Making invoices. No crazy features that a small business owner would never use. Just a simple UI that produces a professional invoice. It is also nice to be able to email the client right out of the software. No saving PDFs and writing up emails to send invoices. What do you dislike? I find the UX to be a bit clunky with adding payments manually. Clients send me checks so I have to go login, find ...

With them from the beginning, and likely to stay!

What do you like best? Freshbooks is absurdly easy to use, and for the most part, does everything I need it to. I make heavy use of invoicing and expenses, and both have performed perfectly well for me. I also appreciate that they automatically calculate Stripe fees and other payment platform fees as expenses. Their team really cares about their users, and they listen when I offer feedback. What do you dislike? I wish multi-currency support was stronger; not being able to enter ...

Good app for startups, but they don't make any improvements

PROS & CONS What are the best aspects of this product? For me, the plus points are the system is easy to use on desktop and mobile. But the app is below par. It is easy to use the desktop on the phone. You can improve your business by linking payment options as this automatically records payments from your clients and saves you a great deal of time. What aspects are problematic or could work better? I have a major grouse with FreshBooks. You cannot snail mail an estimate with the ...