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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 791-800 out of 1352

L

Lisa

05/14/18

5 out of 5

Saved me lots of time and prevented me from going insane!

PROS & CONS What are the best aspects of this product? Freshbooks did a tremendous job in convering my tedious monthly task into something that's swift and easy to do. I like how I get to have automated invoices, late payments, and reminders. Its automation was such a difference maker as I would lose track (every now and then in sending invoices or getting them out in the later going. Its reminders prevented things from getting way too personal. What aspects are problematic or could ...

Read more

M

Melba

05/13/18

5 out of 5

Easy to use accounting system

PROS & CONS What are the best aspects of this product? The best thing about FreshBooks software is the vendor constantly keeps introducing new features. The software shows little screens with info about the new features and this helps me to discover new things that can be useful for me. The main part is FreshBooks is a top quality accounting software that helps me manage my company’s finances easily. What aspects are problematic or could work better? The only complaint I have about ...

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R

RITCHOTHPS

05/12/18

5 out of 5

Freshbooks is the Absolute cats MEOW!

Freshbooks is the Absolute cats MEOW!Invoicing has been awesome, a sinch!& keeping a paperless track of all my clients is SO MUCH EASIER since I joined.

R

Rob

05/12/18

5 out of 5

Easy, intuitive, and immensely helpful for a solopreneur

I find it easy to you and immensely helpful for keeping organized. The ability to keep receipts with expenses and track invoices removes the pain from my bookkeeping. I also find the financial statement reporting to be intuitive, and an occasional glance through the reports help me to make sure that I'm on top of things. I started with spreadsheets, but it became unwieldy. This is much easier. Lastly, the invoices look great. Very professional.

M

Matthew

05/12/18

4 out of 5

It's a little pricey if you have…

It's a little pricey if you have multiple businesses. Otherwise I love everything about it.

M

Michael

05/11/18

2 out of 5

I really don't like how you sell your…

I really don't like how you sell your subscription as having all these features, however, not all of the features are operational which makes me feel that your purposely lying to the public just to obtain new clients. I'm currently transferring all my info to QuickBooks and will no longer be using your service.The reply you sent me had nothing to do with the issues i had with the software.

S

Sheldon

05/11/18

4 out of 5

it's a great program just need more…

it's a great program just need more ability to work with project budget subtractions to completely what I need.

A

Alison

05/11/18

4 out of 5

Expense section needs help

I wish you could upload receipts right away and they would match to the expense once the expense posted.

M

Matthew

05/11/18

4 out of 5

It's a little pricey if you have…

It's a little pricey if you have multiple businesses. Otherwise I love everything about it.

R

Rob

05/11/18

5 out of 5

Easy, intuitive, and immensely helpful for a solopreneur

I find it easy to you and immensely helpful for keeping organized. The ability to keep receipts with expenses and track invoices removes the pain from my bookkeeping. I also find the financial statement reporting to be intuitive, and an occasional glance through the reports help me to make sure that I'm on top of things. I started with spreadsheets, but it became unwieldy. This is much easier. Lastly, the invoices look great. Very professional.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].