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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 781-790 out of 1352

M

Matt

06/08/18

5 out of 5

I love freshbooks

I love freshbooks. Only wish I was billing more. 😂

D

Deric

06/08/18

4 out of 5

I'm really loving FreshBooks as an…

I'm really loving FreshBooks as an accounting solution so far. I love the simplicity. I do find myself wishing I could further customize invoices. Also, maybe some option to configure your tax profile so FreshBooks could estimate quarterly taxes would be awesome. Overall, I'm very pleased. FreshBooks has allowed me to free up time and focus on growing my business. Thank you!

S

Shem

06/08/18

4 out of 5

I like the platform for my business…

I like the platform for my business easy to use and gets the job done sending invoices directly to email. Only thing I would change is I wish there was a feature the I could click to tick off invoices that were not paid through freshbooks, seems ovi. Would even be better if I could print a summary of all invoices for the year to help with taxes.

A

Anonymous

05/30/18

5 out of 5

Amazing service and easy to use software

What do you like best? My favorite feature is how is easy it was to integrate time tracking with invoicing. As a service based business, this was imperative. What do you dislike? I wish it a little more robust reporting Recommendations to others considering the product I highly recommend it for small businesses who want ease of use along with a great client experience. It was easy to create invoices that my customers could pay online directly from the invoice. Automated reminders ...

Read more

J

Josh

05/27/18

5 out of 5

You can save money and time with this app

PROS & CONS What are the best aspects of this product? I love that FreshBooks is easy to set up and use. We are saving a lot by switching over from credit card and merchant account processing through our bank which used to cost a lot. The saved money is more than the subscription we pay for FreshBooks. Another great thing is they are keeping the price constant though they keep adding new features and tools to the software. What aspects are problematic or could work better? I don’t ...

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A

Ashley

05/21/18

5 out of 5

My business changed significantly with Freshbooks.

PROS & CONS What are the best aspects of this product? Being an artist, I couldn't fully understand how much influence the business has in terms of creativity. The lack of success has greatly impacted my creativity. When I upgraded to Freshbooks since it was suggested by a friend of mine. With my business growining, I know which problems I needed to deal with before they become major issues. I can also make monthly projections, which helped me hire an assistant part-time and freeing up ...

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J

Justin

05/19/18

5 out of 5

Freshbooks makes my life easy

Freshbooks makes my life as a freelancer so easy! I sent an invoice yesterday morning to a new client with the ability to pay with a credit card and they paid the same day! It's so efficient to import expenses (I used the CSV method so I can keep everything financially in one place. I love having the dashboard so that I can see at a glance what my finances look like. Also, invoice creation is a breeze and that is the bread and butter of the business. My only critique is that I wish the ...

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A

Anonymous

05/17/18

4.5 out of 5

Great accounting application for small businesses! Fast access and nice and easy user interface

What do you like best? I really liked all the features of this fresh and cool looking accounting application- Freshbooks. It takes a fast and easy sign up. Everything in this invoicing application looks great and understandable. Great for freelancers also as I used it as a freelancer for long. I can't stop recommending this application to everyone What do you dislike? Trial period is short which is only 30 days and after that you have to pay for continuation. They should limit clients ...

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G

Geneva

05/16/18

4 out of 5

The software is easy to use

PROS & CONS What are the best aspects of this product? I like that I can access FreshBooks anywhere, anytime to manage estimates, expenses, and invoices. I love that it integrates with my bank account easily which helps me to keep track of expenses and cash flow. What aspects are problematic or could work better? My only complaint is the software does not allow me to bill a flat rate for some projects. I need to subdivide the projects to calculate hourly rate after quoting a flat ...

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E

Evans

05/14/18

5 out of 5

Perfect

Clean, simple, effective, and affordable.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].