9.6
Spot Score

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 761-770 out of 1352
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Anonymous
12/10/18
User Friendly and Perfect for Solo Practitioners
What do you like best? As a contract paralegal I was looking for simple timekeeping and billing software that would allow me to manage my clients without being overly burdensome or confusing. I didn’t need something that would cost more than my PC itself. FreshBooks gives me the ability to track time, expenses (with bank integration, and invoice right from the website. It is also easy to find invoices and time entries with an easy search! What do you dislike? The only real complaints I ...
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Liam price
11/06/18
Although i am sure this is very Good…
Although i am sure this is very Good for the US market . unfortunately having to collate UK Vat information through this program is poor. The inability to calculate your Vat returns is very important and a basic feature of which you'd expect this to be able to handle but as the US system seems to not require this kind or job , it simply doesn't have the features to calculate such data. Dates are set in the Us format also. Using the program basically you can tell this was designed for the us ...
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Anonymous
10/27/18
A perfect solution to a financial business work.
What do you like best? The invoicing and time-following framework is consistent. I've never had an issue following time worked for a customer, and afterward rapidly producing a receipt that is obvious to peruse, simple to utilize, and acknowledges the majority of the proper strategies for installment. The UI is anything but difficult to explore, permits you monitor your solicitations, proposition, evaluations, and customers. What do you dislike? Extremely disappointing and tedious for ...
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Anonymous
10/23/18
Fast invoicing.
What do you like best? It is good and I like this application because it is simple, easy to use works in real time and allows me to carry all the information with me on my cell phone, with it I can receive payments on the internet, create invoices, view my expenses and recommend it because I can Work from anywhere and at the time you need it. What do you dislike? At first I was not allowed to create my account from the cell phone, it is also essential to have a Freshbooks account, but ...
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Josh
10/10/18
You can save money and time with this app
PROS & CONS What are the best aspects of this product? I love that FreshBooks is easy to set up and use. We are saving a lot by switching over from credit card and merchant account processing through our bank which used to cost a lot. The saved money is more than the subscription we pay for FreshBooks. Another great thing is they are keeping the price constant though they keep adding new features and tools to the software. What aspects are problematic or could work better? I don’t ...
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Anonymous
10/08/18
Clean and useful accounting
What do you like best? The system is multifunctional, it has helped me in the day to day of my company, the payment is excellent since it generates invoices to keep track of my clients and their arrears in payments. What do you dislike? It has limited features when customizing, however, it is a very useful service. What business problems are you solving with the product? What benefits have you realized? The software is useful, easy to use and manageable, I highly recommend it since ...
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Anonymous
10/03/18
A fresh, useful and manageable software.
What do you like best? I like that your payment method is for credit cards, it makes it easier when canceling the service you provide to my company. And it helps me a lot at the time of the accounting life that my company takes in its day to day, everything is more effective with FreshBook. What do you dislike? Customer service may be a bit late, they do not always respond very efficiently, I can not personalize my newsletters and that seems to me a big flaw to improve. What business ...
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Anonymous
10/02/18
Effective payroll for self-employed and remote workers
What do you like best? The Employer benefits from the process in which the employee is paid only at the hours the employee has been productive. Every minute is worth paying as time is maximized and used. With the details of the work included, management can see if the worker followed the assigned tasks and what has yet to be completed. The employee can link their PayPal for the payment option or the salary payment method What do you dislike? One of the shortcomings that our companies ...
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Fran Maita
09/12/18
FreshBooks indispensable accounting initiative for digital marketing
PROS & CONS What are the best aspects of this product? Performance and its ability to create and transmit important data. What aspects are problematic or could work better? The data is not safeguarded with several steps. That must improve. What features/services would you like to see in future versions of this product? Start of session with more forceful regulations and restrictions. Application in mobile devices with better features of use. What specific problems in your ...
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Anonymous
09/06/18
Solopreneurs, freelancers, and invoicers, rejoice!
What do you like best? The beauty and ease of the platform. Sending invoices is an actual JOY. Being able to configure specific details for every single invoice is also awesome. I also really like the ability to brand invoices and create them with clarity. They're not confusing to read or understand when you receive one. That gives me confidence that my clients will have just as good of an experience as I will. What do you dislike? There are some things about the experience I wish ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].