Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Great software for financial management

What do you like best? It has several applications integrated for customers to make payments more easily as is the case of paypal or stripe. This gives payment facilities so that we as a company have more facilities to charge and customers so that they can pay with widely used means of payment. The financial documents are editable and customizable. You can modify the logo, the data, the structure, which allows creating professional documents in a simple way thanks to its good editor. ...

Many reasons to love FreshBooks!

What do you like best? Customer interface is excellent and ability to not store credit card information locally is key to PCI compliance. We love the recurring profile concept for recurring billing and find the web portal very intuitive. We also appreciate the branding we can do for our clients so they feel this billing platform is an extension of our service and that they are in the right place. This also gives our customers the peace of mind of knowing their transactions and billing ...

Great billing software to boost cash flow!

What do you like best? I love that FreshBooks manages invoice follow up easily. I use it to create and send out bills, it accepts online payments and automatically reminds clients about! overdue invoices. It is an ideal app that service-based companies can use to keep their cash flowing.! What do you dislike? FreshBooks cannot be used for complete double-entry bookkeeping. It can be used only to track income and expenses. You cannot use it to track Balance Sheet things, manage ...

Overall great, very pricey

The software is very easy to use, looks great, and the customer service is very good. I do wish they had more flexible billing options, though. I bill literally one client, so paying for five is overkill. Removing the free tier was a mistake in my opinion. I could even handle $3-5 a month, as I know good software and support requires a steady stream of income, but I think the competition offers more (invoice options, etc. for less or no money. Currently having an internal battle whether I ...

Simplified my life // pays for itself!

What do you like best? Freshbooks makes it so easy to track finances for my business, invoice clients, track hours, and more. I am also *so* glad they brought back mailed invoices, as some of my clients need to be reminded via postal mail, too! What do you dislike? There is nothing I can say I have had any issues with utilizing this product - its been incredible! Recommendations to others considering the product Its like having an accountant - only cheaper! What business problems ...

Excellent solution for Freelancers

What do you like best? Simple, easy to use, very inexpensive for the features you receive, direct integration with Stripe for quick payment solutions. What do you dislike? Not really much to dislike. It's one of my goto services that I highly recommend to many of my clients. Recommendations to others considering the product Super simple, cost effective way to create professional invoices and get paid quick. What business problems are you solving with the product? What benefits have ...

Best software for Freelancers

What do you like best? Been using this for years to keep track of and invoice my clients. With the recurring billing feature this allowed me to setup billing for my clients once and get paid month after month. Great software. Also makes running reports and tax reports easy to compile. What do you dislike? Haven't found anything to complain about as of yet. It more than serves my purposes. Recommendations to others considering the product Give it a try you can't go wrong. What ...

Awesome organization in one place

What do you like best? i love that i could keep all my financial records in one place. I did not misplace any tax forms, documents or monies at all. it is very easy to use and navigate around the software. the time tracker was wonderful for timing online assignments. I could also keep track of all payments and billings. Everything is just awesome using freshbooks. What do you dislike? there is absolutely nothing i did not like about freshbooks. Everything is just perfect and I would ...

Excellent - Absolutely recommend this software

I've only been using this software a month and I love it. It's intuitive and easy to use and makes doing my monthly accounting a breeze. I used to put all of my expenses and income into a spreadsheet and use another piece of software for sending invoices and tracking payments but now I can do everything in one place. I love that it doesn't feel like an accounting software. The support is great. I just had a very helpful response from Shane. I'd love it if there was a chat function though to ...

Long time user... very satisfied

What do you like best? Simple and effective for the task of small business accounting. Credit card payments for invoices issued to clients. Recurring invoices make the task of monthly/quarterly/yearly billing super easy. Reporting tools are exactly what I needed. Support, for the relatively few times it may be needed, is extremely responsive. What do you dislike? A bit expensive, compared to some of the other offerings, if you aren't fully leveraging their software suite. The recent ...