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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 741-750 out of 1352

A

Anonymous

05/15/19

5 out of 5

“Super easy to use; I would love a few additions”

What do you like best? An expert partners acquainted me with FreshBooks around 4 years back. From that point forward I've had four distinctive low maintenance aides (they leave for all day work! and every ha aced FBs in a couple of days, not weeks just like the case with a contending item that I utilized already. It is exceptionally thorough and furthermore adaptable for errands, customers, activities, and cost classes. It interfaces neatly with an installment framework, so my customers ...

Read more

NS

Nina Sauer

05/05/19

2 out of 5

Terrible Pricing for larger businesses, no fixes for their many downfalls in years

Expensive for successful businesses. Looks shiny but their Zapier automation does not work correctly (my template did not show on automated invoices and thus they looked terrible. They have not fixed this in years unfortunately.My bank was not added in years. And to top it all up a representative called me and told me, that if I wanted to use Freshbooks further (after long years of good custom on my side and highest plan paid already, that they will now charge me based on the number of ...

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A

Anonymous

05/04/19

5 out of 5

FreshBooks Has an Automatic Expense Import

What do you like best? FreshBooks is a must have resources that will surely change your expense management for good. It has an automatic expense report that which will make expense management way easy. One of the features I also like is the invoice customization. You can customize invoices can so easily. Seamless credit card processing as well is a plus. What do you dislike? I do not have any dislikes about FreshBooks. It has majorly improved our expense management. ...

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A

Anonymous

04/27/19

4.5 out of 5

The best financial software on the market your support is incredible

What do you like best? What I like most about this software is that it has several features, economic integration, third party transactions such as PayPal, shopify, which increases the convenience of payment and ease for all our customers. What do you dislike? As a negative thing could be the import of contacts as new jobs or regular customers who occasionally have a certain error and it costs to add them. Recommendations to others considering the product The biggest benefit of ...

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A

Anonymous

04/25/19

5 out of 5

Great accounts software

What do you like best? The UI is very easy to explore, permits you monitor your solicitations, recommendations, assessments, and customers. Having the capacity to design explicit subtleties for each and every receipt is likewise marvelous. The money related reports are editable and versatile. You can change the logo, the data, the structure, which grants making capable reports in a clear way due to its incredible proofreader. What do you dislike? You need to independently change ...

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A

Anonymous

04/24/19

5 out of 5

Incredible programming for money related administration

What do you like best? This gives payment facilities so we as an organization have more offices to charge and clients so they can pay with generally utilized methods for installment. The monetary reports are editable and adaptable. You can adjust the logo, the information, the structure, which permits making proficient reports in a straightforward manner because of its great editor.The notice of paying bills to clients is likewise significant, as notices and alerts are sent to remind you ...

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A

Anonymous

04/17/19

5 out of 5

Extraordinary programming for financial management

What do you like best? It has a few applications coordinated for clients to make installments all the more effectively similar to the instance of paypal or stripe. This gives installment offices so we as an organization have more offices to charge and clients so they can pay with broadly utilized methods for installment. The budgetary records are editable and adjustable. You can adjust the logo, the information, the structure, which permits making proficient archives in a basic ...

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A

Anonymous

04/15/19

5 out of 5

Numerous motivations to adore FreshBooks!

What do you like best? Client interface is superb and capacity to not store Visa data locally is critical to PCI consistence. We adore the common profile idea for repeating charging and discover the online interface natural. We likewise welcome the marking we can accomplish for our customers so they feel this charging stage is an augmentation of our administration and that they are in the ideal spot. This likewise gives our clients the genuine feelings of serenity of knowing their ...

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MJ

Michael J. McBride

04/02/19

3 out of 5

Nice platform, if you like payment processing at a glacial pace.

PROS & CONS What are the best aspects of this product? It's easy and fast to use. It looks professional and it's fairly affordable. Very short learning curve. What aspects are problematic or could work better? Start adding clients and the costs go up quickly. More variety in plans. What features/services would you like to see in future versions of this product? Payment processing was horrific. It took sometimes 10 business days to get payments. There is no integration with ...

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A

Anonymous

03/23/19

4.5 out of 5

My great adventure with Freshbook Accounting software In our Organization.

What do you like best? What I like most about Freshbook I the user interface which is very clean,intuitive and eyes appealing thus easy to navigate.Secondly,I like the customers support offered by Freshbooks,they are very responsive and helpful when I encounter any problem.Additionally,I like the way I can use Freshbook for a number of activities like billing,invoicing,expense tracking and financial reporting.Furthermore,I the way they offer a 30days free trial with no credit.Finally,its ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].