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9.6

SpotScore

Freshbooks

Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.58

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Freshbooks Reviews & Ratings

4.58

Excellent

Based on 1229 ratings & 1352 reviews

Are you using Freshbooks?

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terrible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 711-720 out of 1352

IM

Irine M

08/23/19

4.5 out of 5

All-In-one accounting and invoicing application for your business.

What do you like best? It is easy to produce good looking invoices,tracking and making up follow up client is excellent.it is accessible from phone , desktop and tablets therefore you can work from anyplace. What do you dislike? This tool has managed our finance so well such that no penny has been reported missing,for now I have no dislikes. Recommendations to others considering the product: This tool allow you to work anywhere,keep track of your accounts so with it all your ...

Read more

JQ

Jason Q

08/16/19

3.5 out of 5

FreshBooks Best Billing Templates I Have Used

What do you like best? FreshBook is a tool that I loved for its attractive design and elegance to work with the accounting of my clients, it makes it possible to present invoices in a professional way so that my clients feel satisfied, it allows me to make a transparent follow-up of the clients in a fantastic way. On my mobile I use freshBook from anywhere and be able to integrate it with G Suite to do multiple tasks of the cloud in a simple way making accounting a quite pleasant ...

Read more

JM

Jessica M

08/16/19

5 out of 5

Best basic online accounting system

What do you like best? Time tracking is very easy and filters seamlessly into invoices. The free subscription allows up to three clients but you can deactive ones not being used and add new ones. I have been using the free subscription for 10 years for my at-home bookkeeping service and I have no plans to change. What do you dislike? I genuinely cannot think of anything I dislike. The aesthetics are good, very easy to navigate and set up clients. What problems are you solving ...

Read more

RJ

Roy J

08/15/19

4 out of 5

financial management with better customer service performance

What do you like best? With this product I take care of managing my clients' invoices more quickly and easily, for their intelligent sales system and other innovative accounting features. FreshBooks integrates with other bank systems to make our business more dynamic, allows us to customize the invoices of each client with detailed information and then keep track of the invoice lists of all our potential clients, in addition to being fast software it is quite safe and allows us to manage ...

Read more

HL

Heretic Labs

08/14/19

4 out of 5

Great but a little pricey

Great but a little pricey. Would recommend though.

HL

Heretic Labs

08/14/19

4 out of 5

Great but a little pricey

Great but a little pricey. Would recommend though.

AR

Anonymous Reviewer

08/07/19

4 out of 5

FreshBooks is useful

PROS & CONS What are the best aspects of this product? It\'s easy and fast to use. It looks professional and it\'s fairly affordable. Very short learning curve. What aspects are problematic or could work better? It\'s easy and fast to use. It looks professional and it\'s fairly affordable. Very short learning curve. Are you a current user of this product? No

LL

Lisa L

08/07/19

5 out of 5

FreshBooks is one of the best software for sales and marketing.

What do you like best? FreshBooks is a bookkeeping programme and a standout amongst the best cloud answers for entrepreneur. FreshBooks also provides users with tool of team collaboration. This software especially designed for small businesses or companies and intuitive user interface that can easily be used for a variety of different functions and projects. FreshBooks also provides users with the ability to perform fundamental bookkeeping and accounting applications. What do you ...

Read more

AR

Anonymous Reviewer

08/07/19

4 out of 5

FreshBooks is useful

PROS & CONS What are the best aspects of this product? It\'s easy and fast to use. It looks professional and it\'s fairly affordable. Very short learning curve. What aspects are problematic or could work better? It\'s easy and fast to use. It looks professional and it\'s fairly affordable. Very short learning curve. Are you a current user of this product? No

UI

User in Marketing and Advertising

08/04/19

5 out of 5

Easy to use

What do you like best? I love freshbooks in that it is easy to use and does everything I need it to. What do you dislike? There are some minor updates that could make it more effective. For example, it doesn't automatically save banking details to invoices. What problems are you solving with the product? What benefits have you realized? Easy to use invoicing system

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].