9.6
Spot Score

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 701-710 out of 1352
UI
User in Accounting
10/18/19
Easy to understand, affordable price and good help from the help desk.
What do you like best? The way it looks and it is very representative to your clients. What do you dislike? Could not find my own bank in the payment methods. Recommendations to others considering the product: This softwate is excellent, dont take my word for it but try it free for 30 days. What problems are you solving with the product? What benefits have you realized? As an accountant is find that my customers find it easier to use as an online accounting software ...
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JF
Jean Franco F
10/16/19
organiser vos tâches rapidement et efficacement
What do you like best? FreshBooks m'aide à effectuer les tâches essentielles de facturation et de dépenses, tout en m'aidant à obtenir un aperçu de la santé financière de mon entreprise. What do you dislike? Je pense que FreshBooks pourrait offrir un service pour des intégrations meilleures et moins chères. Un tel service de base rapporte beaucoup d’argent. J'aimerais pouvoir établir des estimations pour que les clients acceptent ou refusent des postes spécifiques afin de pouvoir ...
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SD
Sarah D
10/02/19
FreshBooks: the best tool for billing your payments.
What do you like best? It provides invoices of attractive designs and simply easy to handle, guarantees an effective and efficient billing process, both for customers and for employees. By this I mean that it is easy to manage invoices and for customers and it is extremely easy to make your payments online. What do you dislike? It is a tool that only has a free 30-day package, you can modify packages or plans that are more comfortable and accessible after the user has consumed the ...
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AW
Al W
09/26/19
Nearly as Powerful as Quickbooks, for Free
What do you like best? Very easy billing and reports, helps get payment from clients quickly What do you dislike? The time tracking needs work, it doesn't allow you to edit by time of day, just number of hours. What problems are you solving with the product? What benefits have you realized? Simplifies invoicing
M
Melba
09/25/19
Easy to use accounting system
PROS & CONS What are the best aspects of this product? The best thing about FreshBooks software is the vendor constantly keeps introducing new features. The software shows little screens with info about the new features and this helps me to discover new things that can be useful for me. The main part is FreshBooks is a top quality accounting software that helps me manage my company’s finances easily. What aspects are problematic or could work better? The only complaint I have about ...
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R
Robert
09/23/19
A refreshing approach in accounting management.
PROS & CONS What are the best aspects of this product? I love how the program is cloud-based. This gives me information access in real-time regardless of my location. Another essential functionality is being able to make more than one company profile. Freshbooks deploys functionality that's intuitive allowing for simpler invoice/client generation and management. What aspects are problematic or could work better? At this point in time, I'm very much content with Freshbooks. I like ...
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MK
Martin k
09/07/19
Prefect solutions for service based business.
What do you like best? This software is incredibly and easy to use interface. Also it is very easy comprehensive and customizable for tasks, clients, projects and expenses categories. What do you dislike? Sometimes I forget to do things that I don't do often. So far only that problem have experienced thus this software its good for use in the business operations. Recommendations to others considering the product: It is a tool that is simple enough for my team members to be ...
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J
Jeanne
09/06/19
Amazing product, great customer service
PROS & CONS What are the best aspects of this product? I love that FreshBooks is reliable and easy to use. I have been using it for more than five years to manage my company’s billing work. The app has boosted my company’s cash flow and my customers also love this system. What aspects are problematic or could work better? FreshBooks is advertised as a cloud accounting software. The description is not accurate as the system lacks a few important accounting features. But it offers top ...
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UI
User in Law Practice
09/04/19
Interactive, fun way of entering time and expense
What do you like best? It was pretty convenient. The phone app allows the attorney to record time and expense. The website, which I used the most, allowed me to easily send the clients their bills and providing client's the option to request fund via PayPal. Customer Support was fast and punctual as well. Also, allowed me to work and update the invoice without being in the office. What do you dislike? The layout was a little weird as there were a "Quantity", "Cost", ...
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JB
Joel B
09/01/19
The best business programming with better client administration performance
What do you like best? FreshBooks programming is exceptionally instinctive and amazingly easy to understand programming. It's the best programming for our invoicing and essential bookkeeping program, we can without much of a stretch track our solicitations and records in a progressively productive manner. The money related records can be altered/altered. You can change the logo, the information, the structure, which permits making proficient reports in a straightforward manner. Customers ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].