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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 691-700 out of 1352

JW

Jeremy W

11/11/19

5 out of 5

Great Platform for capturing revenue

What do you like best? The ease of keeping up with your clients balances and have a quick view on any over due invoices at a glance. What do you dislike? At first i did not like the pricing module as far as paying by client. Because i was used to paying flat rates. But after a while of freshbooks billing I see that it is a much better system. Recommendations to others considering the product: If you are looking for a platform to easily keep track of your accounting then I ...

Read more

JM

Julia m

11/10/19

5 out of 5

Freshbooks Goodbye to the disorder of accounting records.

What do you like best? Since I started using freshbooks I handle all the accounting information of my company much more easily, now everything is in its rightful place, because this tool gives me the ease and speed that I need in the organization of my accounts. It is very understandable and simple to use. What I like most about Freshbooks are the features these include billing, expense tracking, time tracking, reports and payment management for even greater control of all accounting ...

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C

Carter W

11/06/19

5 out of 5

Finance and Accounting with FreshBooks, the best software for cloud companies.

What do you like best? This software has been the most complete solution for accounting and invoicing of my company's accounting processes, which allows me to control all administrative processes easily, quickly and safely. FreshBooks has an ingenious, very clean and clear design, apart from an optimized interface and many features and features designed to make accounting tasks as easy as possible for companies and clients anywhere in the world. It makes it easy for me to manage events ...

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ES

Erika S

11/05/19

5 out of 5

“FreshBooks Innovative review of cloud accounting”

What do you like best? FreshBooks fell in love from the first moment I experienced its services. I really like the way I manage my accounts and finances and so I can concentrate on other areas of importance in my company. It offers me professional automatic billing, expense control and provides detailed reports, proposal estimates, full tracking of all cats, FreshBooks is easy to use, saves a lot of time on paperwork and has unique invoice presentations. This cloud accounting tool allows ...

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AV

Adolf V

11/05/19

5 out of 5

The most reliable accounting management system ideal for small business owners and startups.

What do you like best? One of the things I have to point out about this tool is the level of efficiency that it delivers in each of the functions it executes, from how easy it is to configure its functionalities to perform more complex tasks like automating things like auto responses to invoices, automatic credit card payments as well as receiving them, the ability to track projects assigned to customers is one of the many things that have kept me faithful to this program. What do you ...

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MM

Madison m

11/04/19

5 out of 5

FreshBooks, accounting service that solves your problems

What do you like best? What I like most about this tool is that it helps me to put my company's finances in order, allowing me to have better results at the business level. It allows me to have a better control of all my invoices and thanks to that I can solve the common mistakes that occur in my company. FreshBooks gives the option to keep track of all my operating expenses and orders the entire collection system. In addition, this tool allows me to know my clients better. What do you ...

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MM

Marshall M

11/03/19

5 out of 5

FreshBooks is one in a million.

What do you like best? One of the reasons we chose FreshBooks over other softwares is that each customer can be assigned their own billing portal login and you can have multiple clients under one company but each have different username. This program is easy to set up. What do you dislike? When viewing a customer's invoice history, I would prefer to see the total at the bottom of the list be the outstanding amount due, instead of just a total of all invoices (paid or not). ...

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SJ

sophia j

10/29/19

5 out of 5

“FreshBooks the best online accounting service”

What do you like best? What I like most about FreshBooks is that it provides me with the tools to manage the accounting of my company and thus be able to keep track of the invoices, I find it very easy to use this service because it is easy to maintain total control of all the transactions that my company. It is definitely the best cloud based accounting software. What do you dislike? I have used this great tool and I had no problems. The features are unique and the accuracy in all ...

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DS

David S

10/25/19

3 out of 5

Keep all your bills in order

What do you like best? Keeping your bills and collections in full order makes the work we do much easier, so the faster we work, the better results we get. What do you dislike? The price is really high for what we actually use in other software. Recommendations to others considering the product: Use it if you need a fully functional software. What problems are you solving with the product? What benefits have you realized? It has helped me a lot to manage the accounts ...

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UI

User in Marketing and Advertising

10/24/19

3.5 out of 5

Helps the sole proprietor manage invoicing and payments effectively

What do you like best? Management of recurring invoices and payments save me time each month to focus on my work. What do you dislike? Downsides is they at they don't take their user requests that serious or implement changes fast enough. Example: the "Share Invoice" link is over 100 characters. No super easy to share. What problems are you solving with the product? What benefits have you realized? Constantly changing some aspects that have become a habit in my workflow ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].