9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 661-670 out of 1352
AI
Administrator in Media Production
02/27/20
Freshbooks. Best in Class!
What do you like best? Freshbooks is simple to use, fully of useful features and reports, and perhaps best of all, they have the best customer support I have ever witnessed in my 30 years online. Bravo! What do you dislike? The only thing I've ever found to dislike is the 50 character limit when creating a title for an invoice. What problems are you solving with the product? What benefits have you realized? I have solved a myriad of problems, which is important since I am a ...
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CW
Clarence W
02/27/20
Easy to us.
What do you like best? Easy to us, invoices, billing, and sending bids What do you dislike? Not much it work for what I need it to do. What problems are you solving with the product? What benefits have you realized? Invoices, billing , bids
UI
User in Financial Services
02/27/20
Best Accounting Software for Service Professionals
What do you like best? Very user friendly, ideal for service professionals, Tracks invoices, Time tracking is very useful for projects, Dashboard & Project Views are awesome What do you dislike? I have used Freshbooks for several years and did not find anything unlikable. What problems are you solving with the product? What benefits have you realized? Easy to invoice. Collection is automated
AI
Administrator in Hospital & Health Care
02/27/20
FreshBooks, best small business bilking platform
What do you like best? I enjoy the ease of use, how easy is to keep track and customization. The price point is also great for small companies What do you dislike? I wish we had more templates for customization and look and feel. Recommendations to others considering the product: Give it a try, it will simplify your life. What problems are you solving with the product? What benefits have you realized? I receive my payments directly through FreshBooks, therefore I ...
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AI
Administrator in Photography
02/27/20
I’ve been using FreshBooks for several years. The learning curve is easy and highly efficient.
What do you like best? Efficient, customer service is stellar and ability to receive payments on a timely basis with invoicing allows me to focus on my business. What do you dislike? The mobile application. Lacks some reporting from the previous version. Recommendations to others considering the product: Ideal accounting software that integrates easily with banking accounts and efficient billing, payment and reporting capabilities. What problems are you solving with the ...
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UI
User in Marketing and Advertising
02/27/20
FreshBooks has been a wonderful investment
What do you like best? I love that FreshBooks is online, offers an app, is easy to track time invested on projects easy and can invoice clients from your projects and time tracked. There are so many great features that it is difficult to pick one. What do you dislike? It would be nice if the FreshBooks app allowed me to generate invoices from time tracked for clients like it does on the desktop. Recommendations to others considering the product: FreshBooks is a great ...
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BR
Bret R
02/27/20
A Creative Solopreneur's Best Friend
What do you like best? Freshbooks makes the not-so-fun "business" part of running a solo business simple and easy. As a one-man company, I can track time, send invoices via email, and keep track of all my expenses. I really like that I can offer my clients multiple ways to pay. I prefer not to have to pay credit card fees if I don't have to, but not all my clients want to write checks either. In that case, I can offer them the option of using ACH to pay, which lowers the fees and enables ...
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IA
Industry Analyst / Tech Writer in Writing and Editing
02/27/20
Seven years running strong - great foundation for my business
What do you like best? Simple, straightforward, professional. It's a firm foundation for my business. The invoices sent to clients are very professional and easy for them to login and pay. What do you dislike? The new version feels harder to navigate than the old version. I am still torn about keeping it or moving back to the basic. But I cant tell if it's just habit from using the program for so long. I also don't like that they phased out the 50 cent business payments and PayPal. ...
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AI
Administrator in Wholesale
02/27/20
Great service!
What do you like best? Its easy to use and works for my small business. What do you dislike? I click the remember for next time when entering expenses but it does not do this function. Recommendations to others considering the product: Its a great tool and I highly recommend it. What problems are you solving with the product? What benefits have you realized? It is easy to use and I can get my accounting work done quickly and efficiently.
LF
Lindsay F
02/27/20
Perfect for my small business.
What do you like best? Freshbooks makes it easy for my clients to pay online using their credit or debit cards. I love being able to send invoices and track my expenses and other income all in one place. What do you dislike? Freshbooks is not the most robust accounting software available, though the streamlined system works well for my small business. What problems are you solving with the product? What benefits have you realized? Freshbooks is perfect for my business. The ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].