Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Saves me TIME and makes me MONEY

What do you like best? That I can track hours real-time and generate an invoice with details easily. What do you dislike? Wish I could have a few more clients active without a big jump in monthly fee (another tier perhaps?) Recommendations to others considering the product: Give it a try and call customer support for help... I think you will be convinced once you do. What problems are you solving with the product? What benefits have you realized? Generating an ...

It does vital things for me, beautifully, that I can do myself but HATE doing

What do you like best? Invoicing. Freshbooks makes invoicing super easy. So fast. So cool. I like having a control panel for my clients. I like adding services to a project. I make notes all the time under each client. It's so well organized and works how my brain works so that I rarely have to stop and think about hmm...how do I... before I'm off and invoicing again. I also love the timer. I love how the timer integrates into creating an invoice. This alone is worth the money to ...

Freshbooks makes my life easy

What do you like best? I love the time tracking feature. I'm constantly switching between clients. Freshbooks makes sure I'm always tracking my work. It's easy to use. The interface feels light and easy-to-use. I love that reminders are just sent without having to chase clients to pay. It puts my mind at ease, and creates a good vibe with my clients. I know that they have a seamless way to pay their outstanding invoices. The recurring payment feature is also great. I've set up ...

Perfect for time tracking and invoicing.

What do you like best? Being able to easily track my time and my employees time, and then turn it into invoices. Invoice management is also easy, being able to attach payments and mark as paid. What do you dislike? The retainer functionality is not as flexible as I'd like. In order to edit a retainer's invoice schedule, I have to delete it and start a new one. Also, we tried using the accounting portion and expense reporting, but our CPA got frustrated with it. ...

Good Software

What do you like best? It's a pretty seamless process to invoice customers, collect payments, and look at your statistics. What do you dislike? It has gotten a little more pricey over the years, I am paying over $700 for invoicing software and still paying nearly 3% on credit card payments. Recommendations to others considering the product: I think they need to work a little bit on their statistical data. I'm a bit of a statistic freak, and often want to compare my year to ...

Small consultant firm Frehbooks experience

What do you like best? As a one-peraon consulting firm i do my own books and billing. The format is simple and available across devices. Presentation to customers is easy and professional in appearance What do you dislike? I create proposals for customers, which they can accept online, but I am unable to convert those proposals to projects against which to bill. Additionally many of my projects are fixed fee, which I progress bill as a percentage of the fee across several ...

Friendly, simple money management

What do you like best? I love that freshbooks is simple to use, and makes me look professional with clients I invoice. What do you dislike? There has been some screwy stuff going on with searching for an invoice. But I got a message this week that a solution should be available in the software now. I haven't tried the problem operations to see. Recommendations to others considering the product: Not intimidating! Go ahead and try it. I have been impressed by the support and ...

So Fresh & So Clean!

What do you like best? Easy UI - I jumped right in and figured it out easily. It's been 9+ months and I haven't had to look for an FAQ page yet! I've been able to easily map my savings and checking accounts to FB so that it can see which transactions tie to which invoices. What do you dislike? Can't think of anything I dislike at this time. Recommendations to others considering the product: This tool is so easy to use and affordable, I'm quite happy with it. I think this ...

Easy interface and simple invoices for my clients

What do you like best? Simplicity. I can invoice my clients with only a few prompts. Reminder emails. I don’t have to follow up as often because Freshbooks will do it. What do you dislike? It is sometimes difficult for clients to pay failed invoices if their credit cards don’t go through. What problems are you solving with the product? What benefits have you realized? Clients have trouble navigating changing their information.

Easy Interface

What do you like best? Freshbooks is very easy to use. There's very a very small learning curve for new users. I love the way it imports expenses right from my bank account too! What do you dislike? Using retainers on Freshbooks is very difficult. I get retainers from clients, and then I need to deduct hours and goods from those retainers, and it just doesn't seem to work right. Recommendations to others considering the product: Honestly,Freshbooks does 90% of what I need ...