Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Excellent Accounting Software

What do you like best? Setting up auto-invoicing and auto payments is incredible. I set everything up and then forget it. Money is deposited into my account. What do you dislike? I haven’t found any downsides. It works seamlessly for what I need Recommendations to others considering the product: Go for it! This software is user friendly, and it works very well. I have no regrets from choosing this platform. What problems are you solving with the product? What benefits ...

Excellent tool for Keeping Books

What do you like best? Invoicing, online payments, ability to customize the look of invoices. I also use the time tracking feature quite a bit. What do you dislike? I'd love it if there were a built-in estimate function. What problems are you solving with the product? What benefits have you realized? Solved the problem of my poor bookkeeping skills. It's much easier to track my hourly time and project fees, then generate invoices so I actually get paid for my work.

I would have floundered without FreshBooks!

What do you like best? It’s modern, clean, and easy to use interface. What do you dislike? I would love to periodically have someone check in to make sure I am getting the best use from all the products offered. What problems are you solving with the product? What benefits have you realized? My clients appreciate the brand consistency and simplicity in viewing and paying their invoices.

Freshbooks is just right for conultant service businesses!

What do you like best? Easy setup and daily use, coordination with my Payroll app What do you dislike? i don't think that i can build balance or budget sheets in freshbooks Recommendations to others considering the product: If you are a consultant selling services, this is a great product for you. No fuss and easy, not overkill. What problems are you solving with the product? What benefits have you realized? im tracking my expenses easily; better accuracy tracking ...

FreshBooks review

What do you like best? The ease and page layout- it's very easy to navigate What do you dislike? Sometimes it's a little hard to find where to edit information Recommendations to others considering the product: I would absolutely recommend it- it's so easy to use and when I've had a problem and called they answered right away- and in understandable English. What problems are you solving with the product? What benefits have you realized? It's so easy to send out ...

Excellent solution that's easy to use

What do you like best? I like how easy it is to search for customers and their invoices, estimates, etc. I also like the ease of copying invoices and estimates to create new ones. What do you dislike? With the updated version it's no longer possible to copy rows of invoices/their info to copy into a spreadsheet. What problems are you solving with the product? What benefits have you realized? We've been a Freshbooks customer for about 7 years and would not be interested in ...

Effective, simple to use, great customer service

What do you like best? The responsiveness of their customer service and the fact that they are open and willing to add suggested features. What do you dislike? Features of the old version are still being rolled out into the new one, but they've almost got all of them back now. Recommendations to others considering the product: One stop shop for client management, estimates and invoices, time tracking, expense tracking and accounting reports. What problems are you ...

Great Product!

What do you like best? It's easy to use and understand. And the customer service is great and responds quickly. It makes bookkeeping for my small business easy and simple. Even if you are not a CPA or bookkeeper you can still understand and navigate your way around the Freshbooks site/app in order to create reports that are easy to understand, sign up team members to log and keep track of time, create estimates, create & find invoices, and much more. I would easily recommend this ...

Easy to use for billing and expense tracking

What do you like best? I love how Freshbooks makes invoicing so easy. From recurring invoices that can be automatically generated and sent to the tracking of expenses via connections to banks and credit cards, it doesn't get much easier than this. I also like how the variety of reports that I have at my disposal through the system. What do you dislike? The only downside to Freshbooks is that is not a full-service accounting software package. There are some aspects of accounting ...

It's great with a couple workflow issues.

What do you like best? Easy and quick to invoice and enter payments, which is all I really need. And I like reports. What do you dislike? Clients. I can only have 5. So I delete every time I get up to 5. But I have repeat clients. So I put them in again. Now I have in some cases 5 or 10 instances (and counting) of the same customers in my deleted clients list, which seems weird. If there were a one-click way to reactivate them, even as I'm typing their name into a new invoice, that ...