Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Love this software service

What do you like best? Freshbooks has a super-easy user interface. I've had three virtual assistants in the past 10 years, and each has figured things out easily. What do you dislike? I would love to be able to track hours and expenses spent on flat-rate projects. The only way to link expenses, though, is to make them "billable," which they are not. They are just expenses. So calculating ROI when I pay sub-contractors gets complicated What problems are you solving with the ...

Freshbooks is fun to use and helps me keep track of my business!

What do you like best? I like having professional and attractive invoices automatically generated for me! I like tracking my expenses with it so I can see where my money is going. Creating projects and tracking hours directly in Freshbooks saves time and earns more money because I'm properly monitoring my work time. What do you dislike? I would like to be able to merge expenses more consistently. Sometimes I have to add an expense to properly bill it on time, and when my expenses ...

Invoicing software designed for service providers

What do you like best? I like how easy it is to use FreshBooks software. For example, sending invoices, tracking expenses, and creating useful reports is easy and useful. Also, I enjoy the professional look and feel of the invoices we create with it. What do you dislike? Because of its focus, the accounting features can feel lacking at times. For example, with tracking expenses, it seems to be more of a tracker than full-featured accounting program. Also, I wish the time-tracking ...

Tracks My Freelancing Lyfe

What do you like best? Love the Time Tracking, Invoices, Projects. The design of the site is accessible and friendly as well. What do you dislike? Just a lot of the service I don't really use. Recommendations to others considering the product: If you want to keep track of your freelance business, FreshBooks does the job. What problems are you solving with the product? What benefits have you realized? Time tracking helps me gauge estimate how much to charge for ...

I love FreshBooks, its simple to use and has all the accounting tools I need.

What do you like best? Time tracking and how seamlessly it's connected to invoicing. What do you dislike? Not having more functions for individual project tracking, like schedules and timelines. Recommendations to others considering the product: Try it, you won't want to go back to paper or other softwares. The help team is great, always answers my questions. What problems are you solving with the product? What benefits have you realized? get paid faster.

Freshbooks is the QuickBooks Alternative you don't know about

What do you like best? Freshbooks doesn't carry the cruft and legacy needs of Quickbooks' user interface. I feel like when it was designed they asked themselves "What do free-lancers and small businesses need most?" and then designed the user interface around those tasks. The built in payment integrations work great and I like that we still have the option of integrating with Square and Stripe if desired. The best feature has just been automating our invoicing so that payments are ...

Small business accounting made easy!

What do you like best? Freshbook took away the "accounting" scaries for me! Not only is invoicing, proposals, and reports easy to use and intuitive, it's also visually beautiful. As a creative, I pretty interfaces are most enjoyable. My favorite feature is time tracking! It keeps me accountable and makes billing my hourly clients so easy! I don't have to flip entries from one software to another. What do you dislike? While I love the time tracking feature, I wish there was an idle ...

Incredible service and platform

What do you like best? FreshBooks’ Interface is easy to use and is incredibly powerful as a service tool for any business. What do you dislike? Nothing! If there was something negative to come up with, I’d be happy to share, but the truth is that there is nothing to complain about. Recommendations to others considering the product: I highly recommend FreshBooks as a platform. In my experience it has not only made my life easier but has also added a level of legitimacy to my ...

Nimble platform for managing multiple clients and recurring invoicing.

What do you like best? My favorite Freshbooks feature is the streamlined process to add a new client and quickly get a recurring invoice going. It takes me just a few minutes to add a new client and get their retainers in progress. What do you dislike? My least favorite feature is the client auto pay option. I've had several clients accidentally leave auto pay checked and it's been confusing for them because they didn't know it was set that way. Also, sometimes it's tricky to find ...

Freshbooks is easy to navigate and has helped my business to flourish.

What do you like best? I love seeing the overview of my income and invoices, the ability to easily attach receipts to expenses, how I can track different types of projects, how I can categorize for taxes, and how it makes me a better businesswoman. What do you dislike? I find the "reoccurring" expense ability to be moot - instead of recognizing that an expense is reoccurring, it just shows up as a duplicate. What problems are you solving with the product? What benefits have you ...