9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 641-650 out of 1352
JC
Joseph C
02/27/20
Long-Time FreshBooks User (also a FreshBooks Affiliate)
What do you like best? I love that I can email my clients and get paid quickly, and also that payment reminders can be sent automatically. What do you dislike? There's really nothing I can think of that I dislike about Freshbooks Recommendations to others considering the product: Freshbooks is an easy-to-use solution for anyone who wants to manage their billing and time-tracking. As an independent designer and small business owner, I recommend it as a resource for billing ...
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EA
Ely Anne V
02/27/20
Fast, Easy Mobile Friendly expense and invoice tracking
What do you like best? Some of my favorite features include the automated reminder emails, the ability accept pretty much any payment time (even cash, you just have record it), plus being able to snap pictures of expenses on the go. What do you dislike? The app sometimes crashes when uploading more than 1 expense at a time. Time tracking could also be a little faster to access, perhaps a seperate mini app (think Facebook Messenger vs Facebook) What problems are you solving with ...
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CI
Consultant in Computer & Network Security
02/27/20
Great small business tool!
What do you like best? It is easy to create multiple billing rates for various consulting arrangements, UI is very well realized. Reports make tax preparation quite simple. What do you dislike? I think the pricing change was rather sudden, and not handled all that well from a PR standpoint. What problems are you solving with the product? What benefits have you realized? I’ve never had a billing platform this flexible. I’ve juggled simultaneous projects as a cloud strategy ...
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JP
Joanna Pelletier S
02/27/20
FreshBooks makes me feel like an accounting pro.
What do you like best? I love the ease of use. I'm not a skilled accountant at all and FreshBooks makes me feel like an accounting pro who knows what's up. It puts everything I need into one place: expenses, reports, invoices, clients, projects, timekeeping, the whole shebang. The best thing about Freshbooks is that it was easy to set up. Within a day I had my bank hooked up. Within a month I had all my bank transactions for the previous year imported into the tool and categorized ...
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KE
Kathryn E
02/27/20
Freshbooks is consistently awesome
What do you like best? I love that my accountant finds my information easily at tax time, I love the visual graphs and charts that keep me on the pulse of my businesses financial health. What do you dislike? I used to dislike that my imported bank account wasn't pinged often enough - but this was brought up to the Freshbooks team and they quickly fixed it. Now I have all my info on my recent expenses every time I log in. Recommendations to others considering the product: ...
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RM
Rachel M
02/27/20
Great Accounting Software
What do you like best? FreshBooks Select makes it easy for me to invoice clients monthly, on occasion, projects, or however they choose to work with my company. I also like that the invoices can be automatic and that the credit card payments are all deposited into my account at once instead of having multiple bank transactions to keep track of. All credit card fees are automatically updated as expenses as well in FreshBooks so I don't have to keep track of them. What do you dislike? ...
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DS
Deb S
02/27/20
Easy accounting and tracking for solo entrepreneurs
What do you like best? I like the time tracking features the best. I keep track of all my time on projects. I also like the ease of invoicing my clients. What do you dislike? I would like the ability to be able to charge clients for the use of credit cards. These charges are pretty high for a small business and my clients would be happy to pay for the convenience. What problems are you solving with the product? What benefits have you realized? I'm not an accountant. I like ...
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AI
Administrator in Financial Services
02/27/20
So easy to use and works flawlessly!
What do you like best? I like how easy it is to create and invoice and copy from previous invoices. I can set up my various billing categories and it saves my billing rates. Also, the payment options are great. What do you dislike? I'm not sure I really dislike anything about it. I've used it for years and it serves my needs perfectly. I would appreciate more extensive reporting now that I think about it. When I'm preparing my tax returns, I could use information in different ways. ...
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BL
Bethany L
02/27/20
FreshBooks is a must for Entrepreneurs
What do you like best? FreshBooks user-friendly interface. The ability to invoice clients and send client’s estimates for a job all while on the go. What do you dislike? I have yet to find anything I dislike about FreshBooks What problems are you solving with the product? What benefits have you realized? My accounting was a mess before finding FreshBooks. Now at tax time, I have zero anxiety. Everything is perfectly packaged and ready for my accountant.
PL
Patricia L
02/27/20
Best intuitive invoicing and expense software for creatives
What do you like best? I love how intuitive the tools are within Freshbooks. I'm a creative-type who isn't great with numbers. But inside Freshbooks, everything makes sense to me. Invoicing always used to be a real pain. Now, invoicing day is my favorite day of the month, as Freshbooks makes it so easy, especially with the time tracking tool. I also love that I can access the software anywhere that I have an Internet connection. That kind of freedom of setting up my shop anywhere in the ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].