Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Small business accounting made easy!

What do you like best? Freshbook took away the "accounting" scaries for me! Not only is invoicing, proposals, and reports easy to use and intuitive, it's also visually beautiful. As a creative, I pretty interfaces are most enjoyable. My favorite feature is time tracking! It keeps me accountable and makes billing my hourly clients so easy! I don't have to flip entries from one software to another. What do you dislike? While I love the time tracking feature, I wish there was an idle ...

Freshbooks is the QuickBooks Alternative you don't know about

What do you like best? Freshbooks doesn't carry the cruft and legacy needs of Quickbooks' user interface. I feel like when it was designed they asked themselves "What do free-lancers and small businesses need most?" and then designed the user interface around those tasks. The built in payment integrations work great and I like that we still have the option of integrating with Square and Stripe if desired. The best feature has just been automating our invoicing so that payments are ...

I love FreshBooks, its simple to use and has all the accounting tools I need.

What do you like best? Time tracking and how seamlessly it's connected to invoicing. What do you dislike? Not having more functions for individual project tracking, like schedules and timelines. Recommendations to others considering the product: Try it, you won't want to go back to paper or other softwares. The help team is great, always answers my questions. What problems are you solving with the product? What benefits have you realized? get paid faster.

Tracks My Freelancing Lyfe

What do you like best? Love the Time Tracking, Invoices, Projects. The design of the site is accessible and friendly as well. What do you dislike? Just a lot of the service I don't really use. Recommendations to others considering the product: If you want to keep track of your freelance business, FreshBooks does the job. What problems are you solving with the product? What benefits have you realized? Time tracking helps me gauge estimate how much to charge for ...

Invoicing software designed for service providers

What do you like best? I like how easy it is to use FreshBooks software. For example, sending invoices, tracking expenses, and creating useful reports is easy and useful. Also, I enjoy the professional look and feel of the invoices we create with it. What do you dislike? Because of its focus, the accounting features can feel lacking at times. For example, with tracking expenses, it seems to be more of a tracker than full-featured accounting program. Also, I wish the time-tracking ...

Freshbooks is fun to use and helps me keep track of my business!

What do you like best? I like having professional and attractive invoices automatically generated for me! I like tracking my expenses with it so I can see where my money is going. Creating projects and tracking hours directly in Freshbooks saves time and earns more money because I'm properly monitoring my work time. What do you dislike? I would like to be able to merge expenses more consistently. Sometimes I have to add an expense to properly bill it on time, and when my expenses ...

Love this software service

What do you like best? Freshbooks has a super-easy user interface. I've had three virtual assistants in the past 10 years, and each has figured things out easily. What do you dislike? I would love to be able to track hours and expenses spent on flat-rate projects. The only way to link expenses, though, is to make them "billable," which they are not. They are just expenses. So calculating ROI when I pay sub-contractors gets complicated What problems are you solving with the ...

11 years and still love it

What do you like best? It's an easy interface for non-accounting types & their customer support is out of this world. They answer the phone and quickly sort you out. They are fantastic. What do you dislike? I have no dislikes. Honestly. I've been with FreshBooks since day 1 of my small business...11 years ago. It's the only software/app I started with back in 2009 that I've never left behind. What problems are you solving with the product? What benefits have you realized? ...

Easy to use and great support team

What do you like best? It is easy to focus in on the features you want to use. Unlike other tools that try to push you to use the features you don't, Freshbook has a simple user experience that allows you to use as much or as little of what they offer. What do you dislike? As we have started using more features we run into things that have been overlooked in the development such as the ability to have vendor's (the people you pay) contact information in the system. What ...

FreshBooks is a simple and elegant platform for small business sales and accounting

What do you like best? I'm grateful to have had FreshBooks as a dedicated small business sales and accounting solution. I primarily use the mobile app to generate invoices quickly on the go when I'm visiting clients. This way I can send invoices by email, mark payments received, and/or request electronic payments. What do you dislike? It's been slightly inconvenient to keep my active client count under 500, but not such a big deal. My biggest gripe has been with the reporting ...