9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
Add to compare
Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
Filter results
Sort by :
Showing 611-620 out of 1352
UI
User in Marketing and Advertising
02/27/20
Freshbooks is easy to use and with the right amount of functionality for my business.
What do you like best? I like how easy it is to create and send invoices and accept payments. What do you dislike? I wish it would recognize duplicate expenses better (same expense paid via PayPal and also shows via my bank account). Better AI for categorizing expenses, especially if I have already categorized that recurring expense before. What problems are you solving with the product? What benefits have you realized? Not needing to hire an accountant for my business. I'm ...
Read more
UI
User in Education Management
02/27/20
Easiest Way to Invoice Clients
What do you like best? I love how easy it is to create an invoice or estimate in just a minute or two and click send to a client. FreshBooks has more than enough features for my business while retaining a great user interface and keeping things easy to find and use. What do you dislike? I have not found a downside to Freshbooks yet. Recommendations to others considering the product: Give it a try. You’ll love it! What problems are you solving with the product? What ...
Read more
UI
User in Photography
02/27/20
recommendation
What do you like best? Perfect customer service! I'm always so surprised when I can speak to a normal person. What do you dislike? Doesn't integrate with my studio management software What problems are you solving with the product? What benefits have you realized? Always knowing my numbers
LS
Lauren S
02/27/20
Pretty Great UI, Easy to Use
What do you like best? I like the fact that it is not an overly complicated program that has everything I need to run my business in one place. While I do not offer payroll, I have looked into their app integrations and they seem to work very well. I do use it for contractors to submit their hours and collaborate on projects just not payroll. What do you dislike? I don't like the fact that for a flat-rate project, I cannot print out a report for all of the hours used against the ...
Read more
FP
Frederic P
02/27/20
A great cloud solution to deal with timesheet and invoicing
What do you like best? I like that the product is well designed for consultants who log their time, unlike Quick Books. It has also a solid API that helps integrating with additional solutions. Their support is also responsive. What do you dislike? 1. I'd like more shortcuts and the ability to use macros for efficiency. 2. The internal reports are a bit weak... 3. Mobile app does not let use the timesheet functions, which should be its main purpose Recommendations to ...
Read more
CI
Consultant in Financial Services
02/27/20
FreshBooks
What do you like best? The service is easy to enroll, and very easy to navigate. From the time I created my account I easily created clients, products, services, and was able to start generating invoices in probably 15 minutes. They have some pretty good reports that you can run. What do you dislike? I haven't found anything so far that I have disliked. Recommendations to others considering the product: Great service for small business that need to track income and ...
Read more
AI
Administrator in Individual & Family Services
02/27/20
Great small-business bookkeeping tool
What do you like best? The ease of creating/sending invoices. The ability to pull reports for an individual company's invoice and readily see that revenue stream. What do you dislike? Currently, not much I don't like. I wish I could add my cell to my banner on invoice.... Can't see to get that field to show. Recommendations to others considering the product: Easy to set up, easy to use, definitely give it a try. What problems are you solving with the product? What ...
Read more
AI
Administrator in Graphic Design
02/27/20
Pays for itself multiple times by saving time
What do you like best? It saves me a load ton of time invoicing. What do you dislike? Difficulty in invoicing multiple contacts What problems are you solving with the product? What benefits have you realized? It helps me keep track of all my invoices and bookkeeping in an easy way.
LS
Leigh S
02/27/20
Highly recommend!
What do you like best? FreshBooks is so easy to use for my business. And their customer service is fantastic. I really needed a way to manage retainer clients and I asked customer service and it was already something they were working on and they were able to turn my account on as a beta user so that I could go ahead and get started using the new feature. What do you dislike? I really love everything. I think one thing that would really help me that is not part of the system is ...
Read more
LV
Laura V
02/27/20
The sole (and most valuable) tool I've used since launching my business in 2016
What do you like best? As a consultant with a single-member business, I just need a simple-to-navigate platform where I can clock consulting hours, create professional-looking invoices, and manage expenses. Freshbooks was recommended to me from a fellow consultant around five years ago, and I've stuck with it since. The customer service team is great and gets back to me quickly any time I reach out. I also like being able to take photos of my receipts with the Freshbooks app - easy ...
Read more
Free vendor scorecard
Evaluate Freshbooks objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Freshbooks against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].