Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Saves me TIME and makes me MONEY

What do you like best? That I can track hours real-time and generate an invoice with details easily. What do you dislike? Wish I could have a few more clients active without a big jump in monthly fee (another tier perhaps?) Recommendations to others considering the product: Give it a try and call customer support for help... I think you will be convinced once you do. What problems are you solving with the product? What benefits have you realized? Generating an ...

Great Tool Especially For A Non-Professional Accountant

What do you like best? This is a great tool, organizer and time saver. Especially if accounting is not your specialty or it's not a priority on your daily timeline. We run a small business that has multiple clients with multiple projects and juggling communicating with them and keeping track of what has been paid and what is owed by who can be overwhelming. In addition to that the time involved in using a template to send out project proposals or invoices or receipts is also ...

Nicley streamlined bookkeeping solution for solo entrepenuers.

What do you like best? I like that it makes invoicing my clients very quick and easy. What do you dislike? I'd like to see the addition of other services. For example, there is a proposal feature but some help with the legalese would be a nice touch. Recommendations to others considering the product: If you're looking for a simple invoicing solution then I'd recommend giving it a try. What problems are you solving with the product? What benefits have you realized? ...

Easy Interface

What do you like best? Freshbooks is very easy to use. There's very a very small learning curve for new users. I love the way it imports expenses right from my bank account too! What do you dislike? Using retainers on Freshbooks is very difficult. I get retainers from clients, and then I need to deduct hours and goods from those retainers, and it just doesn't seem to work right. Recommendations to others considering the product: Honestly,Freshbooks does 90% of what I need ...

As a freelancer, Freshbooks is my most valuable billing tool.

What do you like best? invoicing, tracking hours, client information, secure payment processing, even retainers! Freshbooks really has grown to be a complete accounting tool. What do you dislike? I do wish there were more options for tax preparation and keeping track of expenses. Recommendations to others considering the product: Freshbooks is worth the price. What problems are you solving with the product? What benefits have you realized? Invoicing and accepting ...

Freshbooks has saved me time and keeps me organzied!

What do you like best? I really like the time-tracking for the clients I invoice on an hourly basis. It has helped me feel more confident that my billing is accurate and transparent. I also really like the app and the ability to take photos of my receipts. I attended a Freshbooks meet-up last year in Atlanta and I it was a great way to meet other like-minded individuals and learn more about how to maximize the product. What do you dislike? I don't like that my current plan only ...

A fantastic software! If you’re living in one country only.

What do you like best? Streamlines accounting and keeps book keeping efficient. What do you dislike? I can’t use multiple currencies for my expenses. I have bank accounts in two countries but the software can only track one currency. So outside of having two separate accounts, I have had to create separate categories for my Canadian expenses which makes double the amount of work. Also, their chronic issues with my bank has meant that my accounts weren’t synching for months ...

Great accounting tool for small business

What do you like best? I use FreshBooks to track time and expenses for a side freelance business and I don’t have a lot of time to manage books. This is easy to use and the mobile app helps me stay up to speed wherever I go. What do you dislike? The only thing I can think of is that for tax purposes, I would expect that as user-friendly a tool this is to have a link to click and download a report or the ability to connect it to my accounting software. Recommendations to others ...

Lots of features

What do you like best? I like the time tracking feature the most. It helps me stay on point. I also like how clean the UI is. It keeps everything really smooth. What do you dislike? There are so many features that I fell like I am overpaying for the 4-6 features I do use. Recommendations to others considering the product: Make sure you can use several of the features to justify thee cost. What problems are you solving with the product? What benefits have you realized? ...

Pricey, but a Super solid platform!

What do you like best? I like the style and workflow of FRESHBOOKS. I also like the ease of use for my customers to get and pay invoices and how professional they look. I also love how it saves my clients information. I also like the integration of fundbox to make sure I always have working capital when needed. What do you dislike? I feel the price is super high for anything beyond the basic plan for a small business with only 5-10 customers. I don’t need all the features so I will ...