Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Best Accounting Software for Service Professionals

What do you like best? Very user friendly, ideal for service professionals, Tracks invoices, Time tracking is very useful for projects, Dashboard & Project Views are awesome What do you dislike? I have used Freshbooks for several years and did not find anything unlikable. What problems are you solving with the product? What benefits have you realized? Easy to invoice. Collection is automated

FreshBooks, best small business bilking platform

What do you like best? I enjoy the ease of use, how easy is to keep track and customization. The price point is also great for small companies What do you dislike? I wish we had more templates for customization and look and feel. Recommendations to others considering the product: Give it a try, it will simplify your life. What problems are you solving with the product? What benefits have you realized? I receive my payments directly through FreshBooks, therefore I ...

I’ve been using FreshBooks for several years. The learning curve is easy and highly efficient.

What do you like best? Efficient, customer service is stellar and ability to receive payments on a timely basis with invoicing allows me to focus on my business. What do you dislike? The mobile application. Lacks some reporting from the previous version. Recommendations to others considering the product: Ideal accounting software that integrates easily with banking accounts and efficient billing, payment and reporting capabilities. What problems are you solving with the ...

FreshBooks has been a wonderful investment

What do you like best? I love that FreshBooks is online, offers an app, is easy to track time invested on projects easy and can invoice clients from your projects and time tracked. There are so many great features that it is difficult to pick one. What do you dislike? It would be nice if the FreshBooks app allowed me to generate invoices from time tracked for clients like it does on the desktop. Recommendations to others considering the product: FreshBooks is a great ...

A Creative Solopreneur's Best Friend

What do you like best? Freshbooks makes the not-so-fun "business" part of running a solo business simple and easy. As a one-man company, I can track time, send invoices via email, and keep track of all my expenses. I really like that I can offer my clients multiple ways to pay. I prefer not to have to pay credit card fees if I don't have to, but not all my clients want to write checks either. In that case, I can offer them the option of using ACH to pay, which lowers the fees and enables ...

Seven years running strong - great foundation for my business

What do you like best? Simple, straightforward, professional. It's a firm foundation for my business. The invoices sent to clients are very professional and easy for them to login and pay. What do you dislike? The new version feels harder to navigate than the old version. I am still torn about keeping it or moving back to the basic. But I cant tell if it's just habit from using the program for so long. I also don't like that they phased out the 50 cent business payments and PayPal. ...

Great service!

What do you like best? Its easy to use and works for my small business. What do you dislike? I click the remember for next time when entering expenses but it does not do this function. Recommendations to others considering the product: Its a great tool and I highly recommend it. What problems are you solving with the product? What benefits have you realized? It is easy to use and I can get my accounting work done quickly and efficiently.

Made running my business a breeze.

What do you like best? It is so easy to invoice and track my billings. It use to take me hours to do invoicing and I had to track everything manually. Now invoice literally takes me 3 minutes or less. I hate bureaucracy and Freshbooks is the answer. What a pleasure. Worth every dollar I spend on it, which quite frankly, is not a lot for the value. What do you dislike? Nothing. One of my very favorite products and brands. I have recommended this to many of my consultant friends. ...

Freshbooks. Best in Class!

What do you like best? Freshbooks is simple to use, fully of useful features and reports, and perhaps best of all, they have the best customer support I have ever witnessed in my 30 years online. Bravo! What do you dislike? The only thing I've ever found to dislike is the 50 character limit when creating a title for an invoice. What problems are you solving with the product? What benefits have you realized? I have solved a myriad of problems, which is important since I am a ...

It's great with a couple workflow issues.

What do you like best? Easy and quick to invoice and enter payments, which is all I really need. And I like reports. What do you dislike? Clients. I can only have 5. So I delete every time I get up to 5. But I have repeat clients. So I put them in again. Now I have in some cases 5 or 10 instances (and counting) of the same customers in my deleted clients list, which seems weird. If there were a one-click way to reactivate them, even as I'm typing their name into a new invoice, that ...