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9.6

SpotScore

Freshbooks

Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.58

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Freshbooks Reviews & Ratings

4.58

Excellent

Based on 1229 ratings & 1352 reviews

Are you using Freshbooks?

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terrible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 551-560 out of 1352

DM

Dale M

02/28/20

5 out of 5

Freshbooks review

What do you like best? Simplicity, Its very easy to understand, unlike quick books. What do you dislike? Not being able to write cash recipes for clients. Recommendations to others considering the product: It a good program, it’s fast and easy. Your accountant will love you for choosing this program. What problems are you solving with the product? What benefits have you realized? It makes accounting fast and easy. My accountant can access my account easily. I can ...

Read more

JP

Jenn P

02/28/20

5 out of 5

I Never Want to Break Up With Freshbooks

What do you like best? I am NOT an accountant — I'm a writer. When I started my business, I needed something easy. Starting my own content writing business was stressful enough. Freshbooks came to the rescue. One of my challenges was being able to create both hourly and packaged-based projects. Easy peasy here. I'm in love with the user interface, specifically the newly designed Clients page, where I can see everything associated with individual clients. There are other solutions ...

Read more

SW

Suzanne W

02/28/20

4.5 out of 5

FreshBooks helps my business run and look professional

What do you like best? I love that the invoicing of my clients is easy, professional looking, and offers secure online financial payment so that I receive payments faster. What do you dislike? Transaction fees for the credit card payments eat away at my profits. Payments are faster, but I keep less of my earnings and may need to raise my prices to compensate. Recommendations to others considering the product: As a solo entrepreneur FreshBooks helps save me time, receivve ...

Read more

JB

Justin B

02/28/20

4.5 out of 5

Covers all the bases and easy to personalize

What do you like best? Quick and easy invoicing, automated reminders, and customizable templates make it easy. I like how you can make it not look generic. Works really well with my other software. This makes me look much more professional than PayPal and the fees are on par with everywhere else. What do you dislike? It took me a little while to figure out how to set up deposits for open-ended projects without setting off alerts or overdue notices. I'm still not sure I've got the ...

Read more

JP

James P

02/28/20

5 out of 5

Clean, simple and a huge time saver!

What do you like best? Simple admin dashboard and clean layout. Very intuitive and the automation for billing has been a huge time saver. What do you dislike? Nothing I can think of and IF I were to remember, it'd be something very minimal. Recommendations to others considering the product: If you are a small to mid-size business looking for an accounting and billing solution, Freshbooks is a great tool. I've been using the system for some time. If you have a hard time ...

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AI

Administrator in Entertainment

02/28/20

3 out of 5

Straightforward to use

What do you like best? Freshbooks enables me to keep current on my customers status. Also, it allows them to see their payment status. It's clearly set-up and straightforward to use. What do you dislike? Too expensive. Could have simplified setup. What problems are you solving with the product? What benefits have you realized? Keeping Current

HD

Haddie D

02/27/20

4.5 out of 5

Freshbooks has saved me time and keeps me organzied!

What do you like best? I really like the time-tracking for the clients I invoice on an hourly basis. It has helped me feel more confident that my billing is accurate and transparent. I also really like the app and the ability to take photos of my receipts. I attended a Freshbooks meet-up last year in Atlanta and I it was a great way to meet other like-minded individuals and learn more about how to maximize the product. What do you dislike? I don't like that my current plan only ...

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KD

Kathleen D

02/27/20

3.5 out of 5

its workable

What do you like best? the easy access < the support available and its improving daily What do you dislike? need more flexible or more choices for invoice templates, ill by the hour not units abd for services not products. I also wish it would keep balance memory and paid invoice or not paid , but at least an area to put past due and paid amounts, so basically a running What problems are you solving with the product? What benefits have you realized? i lie the archive

UI

User in Entertainment

02/27/20

4.5 out of 5

A fantastic software! If you’re living in one country only.

What do you like best? Streamlines accounting and keeps book keeping efficient. What do you dislike? I can’t use multiple currencies for my expenses. I have bank accounts in two countries but the software can only track one currency. So outside of having two separate accounts, I have had to create separate categories for my Canadian expenses which makes double the amount of work. Also, their chronic issues with my bank has meant that my accounts weren’t synching for months ...

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AI

Agency in Marketing and Advertising

02/27/20

4.5 out of 5

Great accounting tool for small business

What do you like best? I use FreshBooks to track time and expenses for a side freelance business and I don’t have a lot of time to manage books. This is easy to use and the mobile app helps me stay up to speed wherever I go. What do you dislike? The only thing I can think of is that for tax purposes, I would expect that as user-friendly a tool this is to have a link to click and download a report or the ability to connect it to my accounting software. Recommendations to others ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].