Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

I Never Want to Break Up With Freshbooks

What do you like best? I am NOT an accountant — I'm a writer. When I started my business, I needed something easy. Starting my own content writing business was stressful enough. Freshbooks came to the rescue. One of my challenges was being able to create both hourly and packaged-based projects. Easy peasy here. I'm in love with the user interface, specifically the newly designed Clients page, where I can see everything associated with individual clients. There are other solutions ...

Clean, simple and a huge time saver!

What do you like best? Simple admin dashboard and clean layout. Very intuitive and the automation for billing has been a huge time saver. What do you dislike? Nothing I can think of and IF I were to remember, it'd be something very minimal. Recommendations to others considering the product: If you are a small to mid-size business looking for an accounting and billing solution, Freshbooks is a great tool. I've been using the system for some time. If you have a hard time ...

Great for my Industry, very user friendly and saves me time

What do you like best? The simplicity of use. Very clean interface and easy to navigate. Freshbooks can integrate with many other software platforms. We use it with our proposal softwares and Hubspot. Clean integrations through Zapier. What do you dislike? The price. When I started using it 4 years ago, it was half the price with more features. It seems like it goes up twice a year. The classic version of freshbooks didn't have the slick new interface but it did seem to have more ...

Covers all the bases and easy to personalize

What do you like best? Quick and easy invoicing, automated reminders, and customizable templates make it easy. I like how you can make it not look generic. Works really well with my other software. This makes me look much more professional than PayPal and the fees are on par with everywhere else. What do you dislike? It took me a little while to figure out how to set up deposits for open-ended projects without setting off alerts or overdue notices. I'm still not sure I've got the ...

FreshBooks helps my business run and look professional

What do you like best? I love that the invoicing of my clients is easy, professional looking, and offers secure online financial payment so that I receive payments faster. What do you dislike? Transaction fees for the credit card payments eat away at my profits. Payments are faster, but I keep less of my earnings and may need to raise my prices to compensate. Recommendations to others considering the product: As a solo entrepreneur FreshBooks helps save me time, receivve ...

Straightforward to use

What do you like best? Freshbooks enables me to keep current on my customers status. Also, it allows them to see their payment status. It's clearly set-up and straightforward to use. What do you dislike? Too expensive. Could have simplified setup. What problems are you solving with the product? What benefits have you realized? Keeping Current

Great service, easy to use, affordable, but a loanshark.

What do you like best? It's super intuitive, and very, very easy to use. I was able to get up and running in five minutes and didn't need any training. Also, it's pretty darn affordable. I am the only one that handles billing, and it's not my full time job, so I like being able to log in and get an instant pulse on where we are in terms of what's been billed vs what's been paid, and who is late beyond the grace period. It doesn't have a ton of bells and whistles, but I like that, I'm ...

Easiest, friendliest, most useful features

What do you like best? In-app time tracking (mobile & browser based) for retainer billing. What do you dislike? Bank reconciliation is a little buggy and slow. What problems are you solving with the product? What benefits have you realized? Retainers are a big part of my business, so Freshbook's retainer options are really great and something I've not found elsewhere. It still needs a little work on options, like the ability to have a retainer that's not bound my time, but ...

Has everything I need: invoicing, time tracking, a dashboard and accounting

What do you like best? I most appreciate Freshbook's commitment to being better every day. It's a scrappy startup of sorts, supporting fellow scrappy startups. I appreciate the ongoing improvements and being a disruptor. Other things I like: - Invoicing is super easy. - Layout is logical. Easy to find things. - Priced right. - I have not been fully utilizing reports and accounting resources but will be this year. - Bank reconciliation is super logical and easy. - ...

FreshBooks Making Invoicing/Time Tracking Easy

What do you like best? I love that FreshBooks lets me easily track time for a project, submit the time, and then add it to client's invoice with literally one click. It saves me so much time. What do you dislike? Most of what I dislike are petty UI things that don't work the way I want them too. Also, it's WAY more powerful than I would ever use so I feel like I pay more than I should for tools I won't ever use. Recommendations to others considering the product: If you are ...