9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 531-540 out of 1352
JC
Josh C
03/03/20
Freshbooks saves me time
What do you like best? Freshbooks saves me time invoicing....... What do you dislike? Can't invoice multiple contacts/client... Recommendations to others considering the product: Use it. What problems are you solving with the product? What benefits have you realized? Saves me time invoicing.
BM
Britt M
03/03/20
Freshbooks Perfect for Small Business
What do you like best? I love WePay! Accepting online payments has been so amazing for our professionalism and has improved our closing timeline significantly! What do you dislike? Would love more customization for invoicing! What problems are you solving with the product? What benefits have you realized? Quick closing!
ED
Elissa D
03/03/20
Freelancer Review
What do you like best? FreshBooks is simple to use. I really like being able to create estimates, invoices, track my time and expenses all in one place. Plus if I ever have a question they are incredible at getting back to me. What do you dislike? I am not sure if I simply do not know how to do this but I would like my price per hour to stay for each client. I charge different hourly prices to some of my clients. I haven't asked FreshBooks about that. Recommendations to others ...
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UI
User in Health, Wellness and Fitness
03/03/20
Keeps Me Organized Even When I'm Not
What do you like best? The search feature allows me to find things easily. It helps me keep track of expenses by linking to all the banking accounts and card Is utilize. The ability to invoice clients is very easy. End of year reporting is seamless. What do you dislike? Client limitations and pricing structure What problems are you solving with the product? What benefits have you realized? Tracking expenses and accounting.
AI
Administrator in Writing and Editing
03/03/20
Love FreshBooks!
What do you like best? Ease of creating invoices, running reports. What do you dislike? Paying fees for credit card payments received. What problems are you solving with the product? What benefits have you realized? I am better able to track expenses, keep tabs on payments.
ML
Michael L
03/03/20
Awesome. Almost perfect
What do you like best? Invoicing and automation works great. Managing project time is also a bonus What do you dislike? I am an individual developer who owns my own business. My wife and I are the sole employees. No solution works perfectly, FB included. I wish that there was a way to one click at the end of the year and have all of my tax nonsense done. Instead, I need payroll, this, have an accountant. I just don’t have the time to get up to speed on doing things myself and wish ...
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DM
Derrick Michael R
03/03/20
Solid Cloud Accounting; for a resonable cost
What do you like best? The user interface is friendly and easy to navigate. I also like the ability to do both time-based estimates/invoice or item based. What do you dislike? I wish Freshbooks had the ability to allow for client signatures. I would have loved if my estimates turned into invoices, and the client has the ability to accept the invoice and make a digital signature. Also I would have liked the ability to add/upload contracts that the client could sign off. This ...
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AI
Administrator in Public Relations and Communications
03/03/20
Great All-Around System
What do you like best? I like mostly everything; time tracking, invoice generator, the reports, all of it is helpful. What do you dislike? I wish it allowed for contracts and electronic signatures. That would allow for complete workflow. Recommendations to others considering the product: Great interface, great app. Easy invoicing and tracking. What problems are you solving with the product? What benefits have you realized? Invoicing is super easy, so is tracking my ...
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UI
User in Graphic Design
03/03/20
Freshbooks is the BESTbooks!
What do you like best? I love the ease of use, automation, and customer support are superb. I've never had an issue and things just KEEP continuing to get better. What do you dislike? I have no dislikes. Freshbooks has always taken a serious approach to my previous concerns about certain recurring billing and made the situation better. Recommendations to others considering the product: I am constantly advocating for Freshbooks because it has been perfect and has actually ...
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AI
Administrator in Writing and Editing
03/03/20
Efficient and Intuitive
What do you like best? Freshbooks is the perfect online tool for small businesses for estmates, invoicing, payables, and tax prep. Affordable and easy. What do you dislike? The invoice header is not beautiful at the top. What problems are you solving with the product? What benefits have you realized? I'm terrible with invoicing. Quickbooks makes it easy and fun.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].