Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Keeps Me Organized Even When I'm Not

What do you like best? The search feature allows me to find things easily. It helps me keep track of expenses by linking to all the banking accounts and card Is utilize. The ability to invoice clients is very easy. End of year reporting is seamless. What do you dislike? Client limitations and pricing structure What problems are you solving with the product? What benefits have you realized? Tracking expenses and accounting.

Well thought-out interface, easy to use.

What do you like best? I like the clean interface and number of services that can be integrated with FreshBooks. What do you dislike? I wish there was a way to customize the look of the invoice more than the currently included options. Recommendations to others considering the product: Take time to go through all tabs to discover the long list of features. What problems are you solving with the product? What benefits have you realized? Keeping all my accounting data ...

Great product, super helpful for creatives

What do you like best? Freshbooks is wonderful in so many ways. I've used it for about two years. I love its ease for creating invoices, finding and using reports, tracking invoices and billing hourly services. My most favorite feature is billing by the minute rather than the project, and I have had a hard time finding that in other systems. What do you dislike? At times, freshbooks is hard to apply certain services and client experiences when invoices were not listed according to ...

Easy to use, great for small businesses!

What do you like best? I have been using Freshbooks for nearly 10 years now and I have been so satisfied with the service. It has been very easy to manage our clients, update their information, send invoices and receive payment. We have also used the contractor and employee features as well. It's been a great tool for keeping track of how our time is spent and also allocating billable time to invoices. It's nearly effortless! What do you dislike? I have not yet found an issue ...

Way too expensive, too many issues. Hopefully not as much for new users.

What do you like best? Automation, when it works properly. To have your invoices paid monthly or annually. The interface is pleasant. I haven't had a chance to try many of their other services, expenses, time tracking, projects or team. Haven't added any add-ons either. I like storing client contact info for quick use. It's great to see all of the running totals. Clients can add their photo to their profile, so you can see who you are communicating with. Reminder emails. Dashboard shows ...

Still working out the kinks of the 'new' Freshbooks

What do you like best? The appearance of the new Freshbooks is more appealing. What do you dislike? Invoice searching, $ credits, and time tracking are still inferior to the 'Classic' Freshbooks. It takes me longer to find and change what I want. The newer features offered I do not actually use. Over a year later, I still regret switching from Classic. What problems are you solving with the product? What benefits have you realized? I'm still issuing invoices quickly and ...

Super user friendly.

What do you like best? Easy to edit. Quick to learn. Works great. What do you dislike? The floating window when i'm typing text Recommendations to others considering the product: Great product. Love it. What problems are you solving with the product? What benefits have you realized? Better track of accounting

A simple way to keep track of your invoices and much more.

What do you like best? Freshbooks makes it easy to keep track of my accounts receivable. Not only that, but the invoices look professional, and the system is set up in such a way that it's very easy to create different line items as needed. Plus, the integration with Bench is a major plus come tax time. What do you dislike? I wish there were an easier way to include receipts. The functionality exists, but it's a bit clunky. Especially with things like Lyft/Uber receipts. Luckily, ...

Solid Cloud Accounting; for a resonable cost

What do you like best? The user interface is friendly and easy to navigate. I also like the ability to do both time-based estimates/invoice or item based. What do you dislike? I wish Freshbooks had the ability to allow for client signatures. I would have loved if my estimates turned into invoices, and the client has the ability to accept the invoice and make a digital signature. Also I would have liked the ability to add/upload contracts that the client could sign off. This ...

Best Software to Help Organize My Business

What do you like best? As a fledgling business owner, Freshbooks is so user-friendly. Everything is laid out in front of me and quick to understand. On the off chance that I don't understand it, I can contact customer service and they are quick to respond, friendly, and oh so helpful! I work on many projects at hourly rates for a variety of clients. The fact that I can organize all of these and really make sure that everything is correctly accounted for saves me so much time. I also ...