Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Saves me time and stress

What do you like best? I love the way I can track my time for each project and then it automatically calculates my invoice amounts for me based on my hourly rate. I can import my time schedule straight to the invoice so my clients can see the exact hours I worked. Invoicing in general is so easy, and they look professional too. What do you dislike? If there's a downside, I haven't found it yet. Recommendations to others considering the product: If you are a freelancer with ...

Freshbook - Great solution for small businesses

What do you like best? What I like best about Freshbooks is that it is a simple and easy to use time tracking and billing solution for a small business. It makes sending out invoices easy and provides an easy method for clients to make payments via credit card. What do you dislike? Not much. Occasionally there is a problem...that the design of the program does not exactly fit the way that I want to bill for or track the work that I am doing and this is rare...and the technical ...

it good at the basics, but don't ask for enhancements; they just don't do them.

What do you like best? time management and accounting all in the same package. Integration with credit card payment. What do you dislike? the system won't sum different categories such as hours and expenses. That still has to be done manually. The system is not designed for hard copy. Paper invoices are ok, but there's no way to print receipts with the invoice. What problems are you solving with the product? What benefits have you realized? basic billing

Great choice for growing businesses

What do you like best? - Freshbooks makes it easy to send invoices and receive payments from clients online. We can track payment history, easily make edits to invoices and deliver invoices instantly by email. - FB features many payment options including ACH, WePay and Stripe with all major credit cards. - The automated dunning cycle is customizable and the ability for customers to update expired credit cards is a time saver for us and a convenience for our customers. - The ...

Used to be perfect, now it's just brokem.

What do you like best? I used to love everything about Freshbooks. Now, there's not much I really like about it. Customer service when I call in though is still #1. What do you dislike? There's so many bugs. My rate increased and with that cam problems. Clients names get stripped out once they're entered into the system. Which makes it difficult to search for clients if I don't remember their company nameWith proposals I cannot "Create from Last" without first opening up a recent ...

Freshbooks Review

What do you like best? I love the simplicity and user-friendliness that Freshbooks gives me. As a small business owner, I need to be able to wear many hats - including organizing and tracking my time, expenses, invoices and payments. Freshbooks helps me to do it all with relative simplicity and ease! Even, dare I say, joy? Also their customer service team really is fantastic - sometimes I just want to pick up the phone to talk through an issue. A real, nice person answers the phone and ...

Freshbooks is the way to go!

What do you like best? Freshbooks came highly recommended to me by my accountant. There is hardly a learning curve and pretty easy to link accounts and create categories for expenses. The BEST feature for me is the ability to time track my client visits for billing. What do you dislike? Nothing to dislike but I have had a few issues with Freshbooks mobile. Their customer service team resolved my issues quickly. What problems are you solving with the product? What benefits have ...

Really helpful software

What do you like best? Estimates can easily become invoices easily. It really does streamline the workflow. What do you dislike? I don't like the "edit client" feature - I have run into uses with accidentally editing the client (and replacing the old client with a new client) as opposed to "changing the client". This has led to my unintentionally adding a new person to the email list for that client. Recommendations to others considering the product: This is great software ...

Very user-friendly, and wonderful customer service

What do you like best? My needs for FreshBooks are very simple; my business is small and my tracking and invoicing needs are simple. Still, when I cannot figure out how to do something (because I am not tech savvy at all) FreshBooks is only a call away, and I receive friendly and efficient help. This is worth a lot to me. What do you dislike? I cannot think of anything I have not liked. What problems are you solving with the product? What benefits have you realized? ...

Simple, Reliable, Great Support

What do you like best? Freshbooks is intuitive and easy to use. What do you dislike? Can't convert a proposal into a recurring invoice. Recommendations to others considering the product: If you're looking for a simple, affordable solution with top notch support, FreshBooks is you answer. What problems are you solving with the product? What benefits have you realized? Easy and fast invoicing.