Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Adds professional edge for small businesses

What do you like best? Makes my little business appear very professional and gives me an edge up on the competition. I use the estimates feature the most and it usually provides the edge I want to provide a polished, reputable representation of my services and quality. What do you dislike? Some of the web form pop ups get in the way when editing. I have submitted support tix but still not resolved. What problems are you solving with the product? What benefits have you realized? ...

Excellent Invoicing and Accounting System

What do you like best? Freshbooks is super easy to use, very user friendly and budget friendly especially for new businesses. I love that I can input recurring expenses so that I don't have to input them each month. Also, running reports is an absolute breeze. Also, expenses that are recurring but not necessarily the same amount each time can be duplicated for ease of entry each time I need to input them. I can also duplicate an entry when I know that it is the same type of expense ...

Small Business/Consultant MUST

What do you like best? Mobile app with receipt capture, invoices, customer support. What do you dislike? WePay - garbage. Just use Stripe if needed. Recommendations to others considering the product: Just buy it - it's the best solution out there for small businesses and consultants. What problems are you solving with the product? What benefits have you realized? FreshBooks helps me manage multiple clients and projects super easily. Everything finance related to my ...

Good platform for keeping track of income, etc

What do you like best? Being able to send good looking professional invoices to my clients What do you dislike? My business is small and the smallest subscription only allows 5 clients to invoice and even though my business is small I still have more than 5 clients but not enough to put the larger subscription in my budget Recommendations to others considering the product: This is a good platform for small companies to start with and be able to grow with. What problems ...

Started great, then they took advantage just like Quickbooks

PROS & CONS What are the best aspects of this product? The only great aspect is when you call they actually pick up the phones. What aspects are problematic or could work better? Every three months I get a call from my 'new account manager' telling me about all the great upgrades and solutions for my company. Right after they are done pretending to know anything about my services, they hit you with a, 'charges are changing on your account' speech. As they double, not go up, DOUBLE ...

Love freshbooks, but wish it were a little less per month.

What do you like best? Great user platform for me and my clients. Very professional and easy to use. What do you dislike? Wish there was an option for less $/month. I have my own methods for tracking time, etc., so I would be interested in a streamlined option that just allows me to send clients proposals and invoices, as well as track my expenses. What problems are you solving with the product? What benefits have you realized? Helps keep my expenses organized and tracks my ...

Have been a loyal Freshbooks user since the beginning

What do you like best? Easy to use format from time tracking to detailed invoicing they have been providing great accounting solutions since the beginning What do you dislike? only wish I had more accounting options on the smaller plan. just some basic accounting stuff like balance sheets. Recommendations to others considering the product: I have been with Freshbooks from the beginning. They are simple to use, very affordable and they get the job done. They make it very ...

Great Product for a Small Business

What do you like best? As a small business owner with no accounting or business background, fresh books has been a blessing. It is easy to use, easy to understand, and their customer support is phenomenal! What do you dislike? Though my accountant had not used FreshBooks before, he was able to easily access it through the accountant link and also found intuitive and easy to use. What problems are you solving with the product? What benefits have you realized? It is so easy ...

Fresh Books has made my live so much easier.

What do you like best? I love the auto expense feature and phone support. What do you dislike? The new fresh box is missing some features that the older one had. One being searched in the deleted clients. Cannot add attachments to an invoice. Recommendations to others considering the product: Great software for a new or even old business. Easy to use and great support. What problems are you solving with the product? What benefits have you realized? I'm solving end ...

Freshbooks Helps my Business in Almost Every Way!

What do you like best? Freshbooks is constantly adding new features and their team is extremely responsive if I have any questions or if any of my freelancers need anything. What do you dislike? There's very little I don't like about Freshbooks! One feature that makes sense but that can be annoying is that only my freelancers can close out their invoices with me but often times after I pay, they forget to do. Because of that, it will continue to show up as unpaid. What problems ...