Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Adds professional edge for small businesses

What do you like best? Makes my little business appear very professional and gives me an edge up on the competition. I use the estimates feature the most and it usually provides the edge I want to provide a polished, reputable representation of my services and quality. What do you dislike? Some of the web form pop ups get in the way when editing. I have submitted support tix but still not resolved. What problems are you solving with the product? What benefits have you realized? ...

Good platform for keeping track of income, etc

What do you like best? Being able to send good looking professional invoices to my clients What do you dislike? My business is small and the smallest subscription only allows 5 clients to invoice and even though my business is small I still have more than 5 clients but not enough to put the larger subscription in my budget Recommendations to others considering the product: This is a good platform for small companies to start with and be able to grow with. What problems ...

Excellent Invoicing and Accounting System

What do you like best? Freshbooks is super easy to use, very user friendly and budget friendly especially for new businesses. I love that I can input recurring expenses so that I don't have to input them each month. Also, running reports is an absolute breeze. Also, expenses that are recurring but not necessarily the same amount each time can be duplicated for ease of entry each time I need to input them. I can also duplicate an entry when I know that it is the same type of expense ...

Small Business/Consultant MUST

What do you like best? Mobile app with receipt capture, invoices, customer support. What do you dislike? WePay - garbage. Just use Stripe if needed. Recommendations to others considering the product: Just buy it - it's the best solution out there for small businesses and consultants. What problems are you solving with the product? What benefits have you realized? FreshBooks helps me manage multiple clients and projects super easily. Everything finance related to my ...

Freshbook - Great solution for small businesses

What do you like best? What I like best about Freshbooks is that it is a simple and easy to use time tracking and billing solution for a small business. It makes sending out invoices easy and provides an easy method for clients to make payments via credit card. What do you dislike? Not much. Occasionally there is a problem...that the design of the program does not exactly fit the way that I want to bill for or track the work that I am doing and this is rare...and the technical ...

Great and easy tool

What do you like best? The flexibility of plans according to the size of the business and the ability to create reports for clients and my business. What do you dislike? It’s still confusing to work on clients that pay advanced deposit but it’s an hourly (tracking) project. Recommendations to others considering the product: Make sure you give it a chance, you will get use to it quickly What problems are you solving with the product? What benefits have you realized? ...

Easy, full-service accounting

What do you like best? I love how easy it is to use FreshBooks. I'm a sole proprietor, and I can do almost all of my accounting tasks with the program. What do you dislike? The timer isn't great, so I use another provider to track time. Recommendations to others considering the product: Freshbooks is affordable and easy to use. What problems are you solving with the product? What benefits have you realized? The new interface makes invoicing a bit clunkier. There's ...

Great accounting software for entrepreneurs

What do you like best? I like the ease of creating invoices that are easy to understand and simple to pay. What do you dislike? Sometimes I don’t like how the recurring invoices function. What problems are you solving with the product? What benefits have you realized? Sending monthly invoices to my clients and receiving payments online.

Super easy service!

What do you like best? Freshbooks is a very SIMPLE solution for small businesses. What do you dislike? I wish when there are 2 business accounts under the same user, they could use separate email addresses when sending invoices. Recommendations to others considering the product: Easier than Quickbooks What problems are you solving with the product? What benefits have you realized? TAXES!!!

Freshbooks Makes All The Difference

What do you like best? It is a solid technology program and mobile app. You can track project time and time estimates as well. The bill is easy and payments work very well with Paypal and bank payments. Woks into the tracking of billing and payments so you don't miss any money coming in. If I had not started using Freshbooks, I would have left a lot of money on the table and unclaimed. If you are trying to do efficient time management, Freshbooks lets you track time multiple ways. ...