Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Highly recommended

Great. easy to use service, incredible customer support, and truly understanding of small business owner needs.

FreshBooks Helped Me Take My Business to The Next Level

What do you like best? There are so many things I like about FreshBooks, it's difficult to say what I like best about it. If I had to narrow it down to one thing I would say it's their phenomenal support. Whenever I have a question, whether it be big or small, I love the fact that I can call a number and reach a real person quickly. Support is always friendly and knowledgable. They've helped me out of a jam more than a few times. What do you dislike? There is not much bad I can say ...

Wonderful consistent product for freelancers

What do you like best? Freshbooks is continuously innovating their product! They release a lot of new features that are actually useful to me as a freelancer. I use Freshbooks daily for time-tracking, invoicing and reporting. What do you dislike? If you have a feature request, they listen but you don't often see action. Nothing I've requested so far (no matter how small) has actually happened. Recommendations to others considering the product: Give it a try! What ...

Great Service for Solopreneurs and Small Businesses

What do you like best? Being able to set up recurring invoices and not having to worry about sending invoices and reminders. What do you dislike? I think the app should have the same features as the site. Recommendations to others considering the product: Try it. I'm sure you'll love it. Makes thing so much easier than creating, sending, and keeping track of invoices and clients in excel or paypal. What problems are you solving with the product? What benefits have you ...

A Great Way to Keep Track of Your Business

What do you like best? I've been using Freshbooks for several years now, and I find it most helpful. I don't have to worry about tracking my expenses or my income. Freshbooks does that for me automatically! It's really amazing, especially at tax time when you need those important reports. What do you dislike? I do have to verify my expenses periodically. Though Freshbooks does a good job of choosing the categories for my expenses overall, I still have to go in and make sure that ...

FreshBooks is very Simple to use

What do you like best? The layout and sewing of website makes it real simple to manage and create invoices What do you dislike? Everything works great plus they have costumer service. Recommendations to others considering the product: It’s easy to use What problems are you solving with the product? What benefits have you realized? Great benefits

Now, Accounting is like going to the spa!

What do you like best? For 5 years, I used Quickbooks for my accounting and invoicing. I avoided logging in to QB because it was difficult to navigate and just plain ugly. A friend told me about Freshbooks and I hesitantly made the switch. Doing my accounting through Quickbooks was like going to the dentist. Painful! Doing accounting with Freshbooks is like going to the Spa! I do not regret this decision! I love how easy it is to create invoices, the automatic expense capturing, and the ...

Great for Individual Contractors and Small Businesses

What do you like best? FreshBooks has been an integral part of our business for at least 6 years now. As a small business with multiple clients, we’ve found that the invoicing, tasks and expense options of the software are incredibly helpful. Project process is easier to follow and track as there are several functions of the software: proposals, invoices, expenses, time tracking, client management, etc. We recently started using the expense options more and the tags / categories are ...

Great Software, With 1 Huge Problem

What do you like best? Easy to use, they keep adding features, makes accounting for the business simple. Invoices are nice to send. Recently have made improvements on recurring billing and ACH payments, although I still prefer to use an outside service as it's cheaper. What do you dislike? Capital One accounts do not stay synced. So everytime you want to import any capital one expenses, you have to manually go in and sign in. Contacted customer service and given run around telling ...

Freshbooks accepts ACH payment

What do you like best? I like Freshbooks because unlike some billing services, they accept ACH as well as credit card payments, thus saving the client and the vendor money. I like that the invoice has a place for me to insert my company's logo. I like that the funds are deposited into my business account. What do you dislike? I would prefer it if the APR on credit card payments were lower. What problems are you solving with the product? What benefits have you realized? I ...