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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 421-430 out of 1352

AO

Amy O

06/28/20

5 out of 5

Great Quickbooks Alternative for Small Business!

What do you like best? I like that there is a Time Tracking feature that can be used to create invoices-complete with separate projects, people, and tasks, which makes keeping track of who is doing the task for each client and how much should be charged. I also like the expense tracker and all the reports that can be generated with your data. It's easy to accept many different methods of payment also and that helps with flexibility when billing. What do you dislike? There is really ...

Read more

S

Simonxca

06/27/20

1 out of 5

Sends me spam

Freshbooks continually sends me emails invites to log in. I never signed up or interacted with them and don't know how they got my email. Also, these emails don't have an unsubscribe link.

FH

FreshBooks Hater

06/23/20

1 out of 5

A Not-So-Fresh idea-But GREAT PLACE to BURN your CASH and TIME!

The only good thing about Freshbooks is the their name and the fact that some marketing guy/gal to Fresh to leverage against Quick to wishfully lure QuickBooks candidates to the FB platform.Once you get past the excitement of a Fresh and possibly easier start-It is ohh-so all-down-hill from there! Their second best but useless asset is their ability to toll (drag out while you hoping for it) your requests along into thinking that they are just on the edge of an update or release that ...

Read more

AL

andrew l

06/17/20

4 out of 5

freshbook helps us with accounting and in our daily budgets

What do you like best? One of the things I am most happy about using freshbook is the ease of use, it really does not have complexity when using it, thanks to freshbook we have much more presence and our company looks more serious since our budgets are more professional apart than we can. integrate credit cards and other accounts and efficiently track all capital I really recommend it with closed eyes and another thing that makes me really happy is their technical support since they are ...

Read more

SC

Sarah C

06/16/20

4 out of 5

Useful and helpful platform offering you mind blowing dealing experiences

What do you like best? I am having amazing experience with FreshBooks. It has made invoicing just like fun. It plays a very significant role in terms of generating effective reports. It is really easy to configure. It is equally helpful for the beginners. It seems like a blessing that helps us in managing online stores perfectly. Before the invention of FreshBooks the generation of invoices seems to be a very hard task. What do you dislike? It is found to be the most useful and ...

Read more

R

Rebecca T

06/05/20

4 out of 5

Invoicing is fun with FreshBooks

What do you like best? This tool has helped us in estimating the overall expense of the organization and it is only through this tool, that we are capable of having the insight views of every task that has been accomplished. It is excellent in terms of report generating. We are at ease, in getting paid from our clients, because it provides the option of using, the credit cards and we really do not have to wait it is working very efficiently. What do you dislike? We are its happy ...

Read more

GK

Guilad Kahn

06/02/20

3 out of 5

I've been a Freshbooks user for several…

I've been a Freshbooks user for several years. Though in essence, it's quite a good service. It hasn't properly updated new usable features in years. I've had the same basic feature request for years now, and nothing ever happens.I wish I had the time and energy to leave... maybe soon I will.The whole limitation with the number of clients, having to delete and reinstate clients regularly just because I send out quotes to people who never become actual clients, is just ridiculous. The fact, ...

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NP

Nicole P

05/20/20

4.5 out of 5

Brilliant tool for book keeping offering useful and helpful accounting functions

What do you like best? It has made our lives convenient by introducing us excellent invoicing and billing features. It offers well developed, well designed and intuitive interface. It consists of wide range of beautifully designed templates that are helpful in creating invoices and give professional look to documents. Other benefits include its ability of sending reminders automatically and proposals. Its outstanding accounting features help you in accepting online credit card payments. ...

Read more

MC

Maria C

05/16/20

4.5 out of 5

Gets better customer dealing experience with FreshBooks

What do you like best? Through FreshBooks, we easily send reminders to our customers about their delayed payments and automatically if needed we notify them about the extra charges. It has made invoices, easy to deal with, because we generate the receipt in real-time and charges them directly through their credit cards. This has provided great automation sense to generating the billings. Overall it is very useful solution for our company. What do you dislike? Now we have a clear ...

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L

Lindsay M

05/11/20

4.5 out of 5

Extraordinary tool for perfect time management and ease of quick invoicing

What do you like best? Although there are so many pros of FreshBooks but I am going to mention a few of them here. It has made online payments incredibly easy. It is super duper helpful by making sending of invoices incredibly easier. It is found to be a blessing by helping us much in creating recurring invoicing. Moreover I admire the way it integrates with famous credit card processors in order bring much facilitation in online payments. What do you dislike? It is a flawless app. ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].