Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

FreshBooks is the best accountancy software

What do you like best? We are happiest customers of FreshBooks which have uplift our whole organization especially it has boosted the productivity of our finance departments. Not only it is limited to the finance and accounts but it has after effects on the sales generation as well. This tool has equipped with quality features which we have utilized in paying the bills and in generating the online invoices. Now we do not have to call the customers and wait for the meeting, but we put the ...

Remarkable and fundamental accountancy software with so many amazing features

What do you like best? I love its tracking capability the most. It keeps me update about the amount of time spent in particular project’s planning and its execution. Through this tool we are also carrying out the planning for further enhancement of your product in terms of project management. We love its web based application system that provide us file storage capacity so that each of the team member has data access. What do you dislike? As far as I am concerned I would say it ...

An accounting program that makes our lives easier

What do you like best? I adored the highlights Freshbooks does offer and its portable configuration is amazing and helpful. the value is extraordinary additionally. Extraordinary for invoicing and timekeeping, however accounting capacity requires a course in bookkeeping or more top to bottom preparing that I simply didn't possess energy for. What do you dislike? What I didn't care about FreshBooks is that it had been extremely hard to prevail in a client support rep particularly ...

Changed my small business life

What do you like best? Recurring invoices have saved me a lot of time. I used to spend hours and hours creating and sending invoices. Now I don't even know when they go out. It is easy to use as well. Totally worth the money What do you dislike? There is one thing on recurring invoices I do not like they print that the invoice will happen each month when it won't and customers get nervous. Besides that I love this software. Recommendations to others considering the product: ...

My first small business accounting software

What do you like best? Assuming you're using the "new" Freshbooks, the interface is modern and intuitive. I find it very easy to use (although I'm a digital native). So far, it has everything I need to track my projects and bill customers for my small communications consulting business. It's great that it allows me to accept online payments from customers without a lot of hassle. What do you dislike? I understand charging a processing fee when someone pays me with a credit card, ...

It can be tedious when filling the invoices

What do you like best? Freshboks allows us to keep track of income, makes it easier for customers to collect, their technical support is very attentive and is really efficient, at first we had a lot of problems to configure and but the support was there to support us What do you dislike? What we don't like about freshbooks is that it can be tedious at first when filling in invoices What problems are you solving with the product? What benefits have you realized? it was used ...

Make consumer engagement for FreshBooks improved

What do you like best? I appreciate that there's still a Time Tracking function that might be used to generate invoices-complete with different assignments, entities, and activities, which allows it easy to teaching standards about who is completing the work with each customer and how much to bill. I like even the cost tracking and all the information that your data will produce. It's also quick to embrace a number of various payment forms and it benefits flexibly while paying. What ...

Their technical support is excellent and their mobile application is excellent

What do you like best? What I love most about freshbook is that the integration of its mobile application and the web, the technical support is excellent, besides that its interface is very good and if the image is attractive and jovial, so it does not tire at the moment when you are working what our accounting and data has never been more ordered What do you dislike? I think the only problem that we see now about freshbook is that it does not have two-step authentication, they ...

Does What it says on the tin

These guys are getting quite a bad rap which I was surprised about. I’ve used fresh books for a good few years and it does what it says on the tin. I don’t like the way that they are constantly just trying to grab your customer as their customer can get a little bit confusing for the client to feel they need to sign up to see their invoice. They’ve got a gem of a business it needs a little bit of investment and more driven development roadmap I would suggest. But it does what I need without ...

Neat user interface but nothing else

I tried it but it overcomplicated for me.